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Medallia Video vs VideoPeel Comparison

Last updated:

Medallia Video

Starting at Contact for pricing

  • Large Enterprises
  • Small Business

Introducing Medallia Video – the ultimate solution to unlock the true potential of video feedback and insights. With the tagline "Unlock The Power Of Video," Medallia Video revolutionizes the way businesses engage with t…

VideoPeel

3.7(28 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

VideoPeel is an automated video collection platform that makes it easy for business owners to collect customer video surveys, testimonials, and messages without them needing to download anything or log in. Featuring cust…

VideoPeel leads on user satisfaction with a 3.7-star rating across 28 reviews.

Medallia Video vs VideoPeel — at a glance

FeatureMedallia VideoVideoPeel
Rating3.7 / 5
Reviews28
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryVideo Survey SoftwareVideo Survey Software
PlatformsBrowser Based (Cloud)SaaS/Web/Cloud
APIAvailable
Support modesOnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSUS

Key differences between Medallia Video and VideoPeel

  • Free trial: VideoPeel offers a free trial; Medallia Video does not.
  • Deployment: Medallia Video supports Browser Based (Cloud); VideoPeel supports SaaS/Web/Cloud.

Medallia Video vs VideoPeel — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Video Survey Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Medallia Video
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VideoPeel - Video Survey Software
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Biggest differences

Start here before you go deeper into features.

Medallia Video

Best for enterprises seeking deep video feedback integration in CX and HR.

Choose if
  • You need to capture rich qualitative insights beyond text surveys using video.
  • Your organization requires embedding video feedback into broader customer and employee experience programs.
  • You have resources to manage a complex, enterprise-grade video feedback setup and analysis.
Consider alternatives if
  • You are a small team with minimal video feedback needs or limited budget.
  • You prefer transparent, low-cost, or self-serve video survey tools with simple setup.

VideoPeel

Best for small to mid-sized businesses collecting authentic video testimonials easily.

Choose if
  • You need a simple, low-complexity tool for gathering customer video feedback without downloads.
  • Your team values cost-effective solutions that streamline testimonial video creation and sharing.
  • You want to boost submission rates using customizable video campaign templates with minimal setup.
Consider alternatives if
  • Your organization requires transparent, flexible contract terms and easy cancellation policies.
  • You depend on highly responsive, proactive customer support for your software tools.

Medallia Video: Best for enterprises seeking deep video feedback integration in CX and HR. VideoPeel: Best for small to mid-sized businesses collecting authentic video testimonials easily.

Description

Introducing Medallia Video – the ultimate solution to unlock the true potential of video feedback and insights. With the tagline "Unlock The Power Of Video," Medallia Video revolutionizes ... Read More about Medallia Video

VideoPeel is an automated video collection platform that makes it easy for business owners to collect customer video surveys, testimonials, and messages without them needing to download ... Read More about VideoPeel

Free Trial Availability

  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

3.7

(28)

Best Company Size

Medium BusinessLarge Enterprises
1-50 employees51-500 employees
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Compare Medallia Video and VideoPeel on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Medallia Video User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      16

      4

      0

      3

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Insufficient public user reviews and ratings to determine overall sentiment.

      Buyer sentiment

      Buyers appreciate VideoPeel's ease of use and effectiveness for collecting video testimonials but express concerns about customer support and contract transparency.

      What buyers like

      • Ease of use
      • Testimonial video generation
      • Cost-effectiveness

      Common complaints

      • Customer support responsiveness
      • Contract and cancellation transparency

      Pros and Cons

      • Enables rich video feedback beyond traditional text surveys

      • Integrates video feedback into broader customer and employee experience strategies

      • Supports deep qualitative analysis through video insights

      • Pricing is quotation-based and not publicly disclosed

      • Potentially complex setup and integration process

      • User-friendly interface with a low learning curve

      • Efficient generation of client testimonial videos

      • Cost-effective solution for authentic video feedback

      • Lack of transparency around 30-day written notification for pausing or ending accounts

      • Poor communication and upselling practices with defensive behavior

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      United Nations

      United Nations

      Yale

      Yale

      homie

      homie

      Top Alternatives to Medallia Video and VideoPeel in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Medallia Video or VideoPeel?
      VideoPeel edges out the other on user ratings (3.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Medallia Video and VideoPeel offer a free trial?
      VideoPeel offers a free trial. Medallia Video does not.
      What is the starting price of Medallia Video vs VideoPeel?
      Medallia Video starts at Contact for pricing. VideoPeel starts at Contact for pricing.
      What are the top alternatives to Medallia Video?
      Top alternatives to Medallia Video include Bonjoro Testimonials, Ace Metrix, Testimonial, VideoPeel, Voiceform.
      What are the top alternatives to VideoPeel?
      Top alternatives to VideoPeel include Couchsurvey, Vidbix, Vidmat, Vuzers, Testimonial.

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