ManyChat Reviews in July 2026: User Ratings, Pros & Cons

"The Easiest Way to Make a Chatbot"

What do you like best about Manychat? It's very easy to build a chatbot with Manychat. You can start building your flows very fast and there are also many ways to publish and and 'spread" your bot. I like the fact that there's a "Basic Builder" and a "Flow Builder", making it easy for everyone to start building their bot. The support is also great, anytime I needed help there was someone available to help me! What do you dislike about Manychat? You can use some features only on a premium ...

"Really good and fast customer support"

What do you like best about Manychat? The speed in which i get my doubts and problems solved. What do you dislike about Manychat? There is no SLA in their website and a client was asking for it. Recommendations to others considering Manychat: Very useful tool. User friendly and with a great support team and quick response times. What problems is Manychat solving and how is that benefiting you? Automating FAQs, payment processing and customer attention. I've had an increase in my client's ...

"Really good and fast customer support"

What do you like best? The speed in which i get my doubts and problems solved. What do you dislike? There is no SLA in their website and a client was asking for it. Recommendations to others considering the product: Very useful tool. User friendly and with a great support team and quick response times. What problems are you solving with the product? What benefits have you realized? Automating FAQs, payment processing and customer attention. I've had an increase in my client's convertions ...

"Really good and fast customer support"

What do you like best? The speed in which i get my doubts and problems solved. What do you dislike? There is no SLA in their website and a client was asking for it. Recommendations to others considering the product: Very useful tool. User friendly and with a great support team and quick response times. What problems are you solving with the product? What benefits have you realized? Automating FAQs, payment processing and customer attention. I've had an increase in my client's convertions ...

"Revolutionary Product, Fantastic Team"

What do you like best about Manychat? The ManyChat platform has been a revolutionary asset in assisting our clients' businesses both in sales and support. Our team has been has thoroughly enjoyed developing chatbots on their platform and have done so for 50+ brands to date. The rate at which they deploy new features and capabilities into the software is staggering, and they are constantly listening to the feedback of the ManyChat community to continually improve and enhance the product even ...

"Revolutionary Product, Fantastic Team"

What do you like best about Manychat? The ManyChat platform has been a revolutionary asset in assisting our clients' businesses both in sales and support. Our team has been has thoroughly enjoyed developing chatbots on their platform and have done so for 50+ brands to date. The rate at which they deploy new features and capabilities into the software is staggering, and they are constantly listening to the feedback of the ManyChat community to continually improve and enhance the product even ...

"Manychat is a Fantastic Platform!"

What do you like best about Manychat? They are by far leading the way in chat marketing platforms. They have excellent capabilities, customer service, and agency support and resources. It is 100% clear how much they care about their customers. They're always looking for feedback to improve every day even when their platform is already clearly the best. Excellent integration and engagement capabilities. Many fantastic business use cases. What do you dislike about Manychat? I like everything ...

"Awesome tool that gets better all the time"

What do you like best about Manychat? Awesome capability and amazing support. I've never worked with a SaaS that is so responsive to their customers needs. What do you dislike about Manychat? To be honest, in the time we've used it they have made almost every feature request we've ever made. Recommendations to others considering Manychat: This is a very powerful program that is very easy to use, considering everything it can do. What problems is Manychat solving and how is that benefiting ...

"THe awesome messenger marketing service in the universe!"

What do you like best about Manychat? Flow builder, speed of working, great support. What do you dislike about Manychat? No Telegram integration, weak CRM, no integration with Google ads. Recommendations to others considering Manychat: Just try it and use it, ManyChat it's an awesome platform with great support. What problems is Manychat solving and how is that benefiting you? Marketing automation, lead generation, warming up leads, building relationship with users.

"manychat rocks"

What do you like best about Manychat? Manychat is super user friendly coming for a non-tech or marketing background I could not have navigated the bot world without manychat fabulous interface. The platform is on top of it and listens to its community, always finding new ways to keep us updated and always looking forward to the future. The manychat community is awesome and functions like an open source net work where we help each other reach or goals! What do you dislike about Manychat? At ...