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9.8

Spot Score

Mailgun

Mailgun Reviews in July 2026: User Ratings, Pros & Cons

Seamless email automation with Mailgun.

4.3

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Starts from $0 / month when monthly

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Mailgun Reviews & Ratings

4.3

Very Good

Based on 644 ratings & 381 reviews

Rating Distribution

Excellent

(282)

Very Good

(43)

Good

(4)

Poor

(3)

Terible

(49)

Spotsaas Editor’s POV

Mailgun stands out as a valuable email service provider, with numerous users praising its excellent support team and user-friendly platform. Customers appreciate the quick responsiveness and helpfulness of the support staff, ensuring issues are resolved efficiently. The platform's dashboard is intuitive and easy to navigate, making it simple to manage email ...Read more

Mailgun pros and cons

  • Responsive and helpful support team, providing swift assistance and solutions to users' issues.

  • Good overall service and experience, with users appreciating the platform's ease of use and functionality.

  • Free cluster for experimentation, allowing users to test services without initial investment.

  • Excellent email deliverability and reliable service, ensuring consistent messaging.

  • Some users experienced issues with ticket resolution, feeling that support was not thorough or responsive enough.

  • Occasional delays in solving technical problems, impacting user experience and potentially causing inconvenience.

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Showing 51-60 out of 381

M

MAX

12/10/20

1 out of 5

Not customer oriented

I am a long term customer. My regular bills range from $5 to $65 per month. This month I received a bill for $1150 totally unexpected. I was charged a fee for email validation that I did not do/request. I contact mailgun customer service, explaining that I did not do or authorize this service. They rejected my request saying "I am sorry that we could not find an amicable agreement in this situation". I will now have to contact my credit card company to get a refund. I do not recommend.

R

Ryon

12/10/20

5 out of 5

It just works

It just works, awesome support

BS

Budsome s

12/06/20

5 out of 5

Great service

Eventhough I still use the free rate, mailgun service really help alot. Even when someone messed up with my key credentials, they quickly block that unauthorized usage. Thanks mailgun team!

A

Aurelio

12/06/20

5 out of 5

Well done product and support is really…

Well done product and support is really fast.

DA

Diky Arif Budiman

12/06/20

5 out of 5

Great service

Eventhough I still use the free rate, mailgun service really help alot. Even when someone messed up with my key credentials, they quickly block that unauthorized usage. Thanks mailgun team!

GC

Geoffrey Cleaves

12/02/20

5 out of 5

Great experience using Mailgun

Great experience using Mailgun. Well worth the small price.

JP

Juhász Péter

11/30/20

5 out of 5

Definitely recommend

Very precise and reliable with a good dashboard and easy setup. Pricing is pretty fair.

SL

Slah Lachtar

11/30/20

5 out of 5

Flexible plans, instant messages delivery, and excellent support.

Flexible plans, instant messages delivery, and excellent support.

E

Enis

11/29/20

5 out of 5

Mailgun offers more than you expect

Mailgun offers a very reliable and serious service. Working with mailgun makes you realise how well thought everything is.Also they have a very professional and helpful support. My "problem" got solved within hours.

WA

Willis Abernathy

11/22/20

5 out of 5

Mailgun's response was fast and…

Mailgun's response was fast and efficient. After following their directions, I was able to successfully link my DNS records to third party software. After doing a test, it worked! I received an SMS notification of an appointment booked. Thank you Mailgun for your great support!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].