9.8
Spot Score
Collaboration made simple for your organization.
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Starts from $0, also offers free forever plan
Lucidchart has garnered a loyal following for its intuitive interface, comprehensive collaborative tools, and plethora of features that streamline visual diagram creation. Users across various industries praise its ease of use, powerful integration capabilities, and time-saving benefits for team brainstorming and process mapping. One standout feature is its ...Read more
Lucidchart offers excellent customer service, including quick refunds and support.
Users appreciate the ease of collaboration and straightforward UI, making it user-friendly.
Lucidchart provides a wide range of features and templates, aiding in creating various diagrams.
The tool is praised for its flexibility, allowing for easy integration with other programs.
Some users experienced issues with billing, including being charged unexpectedly and needing to contact customer service for refunds.
There are complaints about the complexity of making urgent revisions and the occurrence of error messages when editing charts.
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K
Keon
05/10/21
Help you create outstanding flowcharts and diagrams in less amount of time.
PROS & CONS What are the best aspects of this product? I used to struggle a lot when creating diagrams and tables using the traditional excel application. With Lucidchart, things became more manageable and straightforward. The features are very straightforward, which helps me come up with easy to interpret diagram reports. What aspects are problematic or could work better? Collaboration with peers and team members are encouraged to fast track projects. Unfortunately, we had some issues ...
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M
Merle
05/02/21
An excellent alternative in technical diagrams creation.
PROS & CONS What are the best aspects of this product? Lucidchart is a neutral approach in creating attractive diagram for both ad-hoc and industry standard styles. User experience is highly responsive. Images published are ideal for projected presentations and documents that have been printed. The product has excellent integrtion with Google tools. What aspects are problematic or could work better? I'm the biggest fan of Lucidhart. But there are a couple things I'm concerned about. I'm ...
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RV
R van t Hof - CTO
04/28/21
Stay away if you respect your privacy
Stay away if you respect your privacy! It's a nice product but when setting up a team LucidChart employees start direct contacting your team members based on their registered information. Even they start contacting the team members using LinkedIn. Such a same!
JB
Johnny B Doed
04/26/21
NOT HAPPY THAT I HAVE TO JUMP SO MANY…
NOT HAPPY THAT I HAVE TO JUMP SO MANY HURDLES TO DOWNGRADE AND THEY REALLY PRESSURE YOU TO UPGRADE ONCE THEY HAVE ALL THE DATA SWITCHING TO VISIO.
N
Nelda
04/21/21
Lucidchart simplifies things and promotes efficiency at all times.
PROS & CONS What are the best aspects of this product? I am an old school type of person, so I'm not that familiar with other apps that can help me create visual reports quickly. Using Lucid has brought a lot of change in the way that I do things in the workplace. Usually, I would find it challenging to increase our sales and push for new products. The data that I'm getting from the source is reliable but difficult to understand by most people. Putting them into diagrams and flowcharts ...
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M
Maeve
04/16/21
I don't have any difficulty managing and learning the software.
PROS & CONS What are the best aspects of this product? Creating charts and diagrams is no longer a complicated task for me to do. Using Lucidchart has made a lot of things easier. I learned to navigate the tool quickly, plus it has increased my productivity, which I am proud to share with everyone. Creating visual reports for our projects has never been this easy, primarily through the pre-made templates that come with the package. People have made comments that my diagrams and charts ...
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MC
Matthew Cieslik
04/08/21
Wrongfully Charged
I stopped using my account back in early 2020, I just recently saw a charge of $95.40 on my card. They said that they can't do anything about it. From what I'm learning, they automatically renew your account without your permission. I'm looking more into a class action lawsuit against Lucid Chart. There's a community of customers who were wrong just like me. DON"T USE THIS COMPANY!!!!!!!!!!
O
OzzyR
04/07/21
First minute - Dark patterns
I didn't like that they are using dark patterns. I tried to register, register my Paypal account. They used dark patterns twice in the first minute of usage. Smells like scams...
D
Drew
02/23/21
Check your bank details for additional unauthorised charges…
Signed up for Lucidspark & Lucidchart trial. Changed details to carry on with Lucidspark with a monthly payment & stopped trial for Lucidchart. I noticed an unexplained charge on my account (quite a few weeks after I started being charged). Looks like Lucid have reactivated the Lucidchart trial & moved straight to a full annual payment in addition to monthly Lucidspark fee?!? This was not requested or authorised - so I recommend you check bank statements.I logged a ticket with Lucid & even ...
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FS
Fred S
02/19/21
Lucidchart promise 1GByte storage for…
Lucidchart promise 1GByte storage for the entry plan, but if you have been a paying customer for many years, with entry plan, they limit you to 100MByte. W-T-F! Inside the portal they nag you about selling a really expensive plan, and every time you try to save it is no longer usable. It is completely confusing to find or control what takes up storage, they just throw in random numbers and Megabytes here and there. The items you have on your files take up space multiple times, even if the ...
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