Loom Reviews in June 2026: User Ratings, Pros & Cons

"Very helpful!"

What do you like best about Loom? Sharing my screen and discussing the topic at hand is much faster and more helpful than a standard email with bullets or several paragraphs that may not describe things accurately. What do you dislike about Loom? I don't use it enough yet to know all the controls easily. So while it's user friendly it could be slightly more intuitive. Both the recording and editing, but I'm sure once I use it more often it will be very quick. What problems is Loom solving ...

"Loom: The Game-Changer in Video Communication!"

What do you like best about Loom? Since firing up Loom for the first time, it's been a game-changer for me. It's streamlined my sales pitches on LinkedIn, made customer interactions a breeze, and even jazzed up my proposals. The platform's simplicity is top-notch, and folks often ask, "Kevin, how'd you make that video?" or drop a compliment like, "Your videos are spot on!" But here's the kicker: it's not just about slick videos. It's the genuine connections I've made. Loom's brought back ...

"Ultimate Remote Training Tool"

What do you like best about Loom? I can make screen recording videos as if I'm next to my employee showing them step by step on my own computer. It's so easy to create and send. It's also incredible how quickly the videos are reasy for viewing after recordint. What do you dislike about Loom? The multiple ways to record (app, chrome extension, etc.) can be confusing and I'd prefer to just have one avenue that works for all. What problems is Loom solving and how is that benefiting you? It's ...

"I love Loom, its such a great tool!"

What do you like best about Loom? I like how easy it is to use daily, I just click and start recording, I use it for training and explaining different situations and such, its so useful. What do you dislike about Loom? There are a few bugs when it comes to logging in occasionally that are annoying but other than there is not much that I dislike. What problems is Loom solving and how is that benefiting you? It is benefitting our company by making it easier for us to communicate and stay on ...

"Makes remote collaboration a breeze!"

What do you like best about Loom? I love everything about Loom, the versatility of the app, the fact that the UI is so intuitive and user-friendly, the ability to edit videos, the transcripts and automatic captions, I mean... I honestly feel like I could go on and on forever. It's such a great platform and the pro version is worth every penny! What do you dislike about Loom? I don't know if the server gets overloaded sometimes, maybe because of the recent implementation of AI capabilities ...

"My experience using Loom as a recorder"

What do you like best about Loom? The cost of the technology is very low as well as the hgih level of customer service. What do you dislike about Loom? Lacks features to enhance video or url links. What problems is Loom solving and how is that benefiting you? They are allowing me to interact with my customers as if I am in front of them.

"Easy and fun asynchronous communication tool"

What do you like best about Loom? I'm a visual learner and find it easier to show than to tell. It's easy to capture, do basic edits, and share great videos. I also love that my face overlays the video. What do you dislike about Loom? I'd love ways to bluer or pixelate parts of the screen before recording or afterwards. I often resort to screenshots with a different tool when I have sensitive data on the screen. What problems is Loom solving and how is that benefiting you? Most asynchronous ...

"The Best Time-Saving Tool!"

What do you like best about Loom? It is so easy to use and share videos. The transcript feature and easy-to-use Chrome extension makes it quick and easy to record your screen on the spot! What do you dislike about Loom? No complaints here! Everything works well for me. What problems is Loom solving and how is that benefiting you? Our company is working on creating SOP documentation for all processes. Loom has been a massive time saver for this process as it is much more quick and easy to ...

"It's a game-changer for customer support"

What do you like best about Loom? It's so easy to just get started with a demo or download using their Google Chrome extension. I always find myself reaching for it as soon as I realize that writing an email is not going to suffice. I know there are other products like Loom out there but I can't think of a reason why I would go shop around. It is so powerful when it comes to giving remote support and connecting with my colleagues. Completely in love with the new AI tools for summarizing and ...

"Loom gives me valuable time back in my day, and helps me communicate with customers more effectively"

What do you like best about Loom? I primarily use Loom to create customer-facing videos, outlining tips and best practices with our software. It's great to create bite sized, digestable content that users engage with. Often, I'll begin to write what's going to be a lengthy, detailed email to a customer. Then I remember.. I can communicate this in a quick Loom video, where I actually demo the solution / workflow to the customer! Our customers are more likely to engage with this content, and ...