Loom Reviews in June 2026: User Ratings, Pros & Cons

"Loom makes answering client questions so much easier"

What do you like best about Loom? I can quickly and easily answer client questions and walk them through our product while I do so. A loom, in comparison to a phone call, also allows my client to rewatch the video as many times as they like/need. Sometimes the answer is too complex just for an email. Loom helps. that. What do you dislike about Loom? I have no complaints, honestly I just wish I could get more of my clients to ask my questions using loom. What problems is Loom solving and how ...

"Absolutely love loom!"

What do you like best about Loom? So easy to record videos on the spot with whatever webpage you're on. Easy link copy to share your videos as well. Very dependable and I use the most in my workflow daily! What do you dislike about Loom? Sometimes unreliable with the copy link feature. Used to be always on point but not as consistent now. Otherwise, don't have much to complain about, honestly! It's great! What problems is Loom solving and how is that benefiting you? Saves me tons of time ...

"Excellent tool for visual navigation and explanation"

What do you like best about Loom? The time it takes to create the videos, and how much time you save from meetings that can be handled by prepared videos via this tool. I also appreciate the integration of AI tools that help create titles for videos that have recently been added. What do you dislike about Loom? There are some aspects of editing videos, such as trimming videos, that are not as intuitive as I'd like them to be. Perhaps a bit more explanation to help users get started would be ...

"If you don't have a different comparable product, it's a great tool"

What do you like best about Loom? Makes recording anything in a browser simple and easy. We've been using Loom for much of our training documentation and it was an affordable option that integrated directly with Trainual, our LMS. We have used it for more than just Trainual though, it's been helpful for some amount of async collab as intended. We don't use Slack though I hear their snippets feature would make this product unnecesary... but the Microsoft 365 equivalent is clunky enough to ...

"Really Good Platform… But Has A Lot of Bugs"

What do you like best about Loom? I really appreciate how easy it is to record videos for my employees and clients in my tutoring business. Having the ability to trim and clip my video on the Loom platforms saves my business partner and I so much time. What do you dislike about Loom? I have noticed multiple bugs with the platform when using it. The biggest thing is that when I try to download a video I have recorded on Loom (trimmed and cut on Loom) the video downloads the raw version ...

"Great Product! Use daily and never disappoints"

What do you like best about Loom? My team mainly communicates through messaging and Loom makes it so easy to explain complicated topics with a quick recording and to show all the context needed What do you dislike about Loom? There are some bugs I have seen and reported that have not been fixed after reporting over a month ago. Could be beneficial to save a preference on default mic/video/screen settings so you don't have to change them from the default each time. But overall still great ...

"Best App to keep in your toolbox!"

What do you like best about Loom? Loom is so handy to quickly record your computer screen (and face if you want). It's user friendly with lots of recording options that are easy to use and understand. What do you dislike about Loom? At one point Loom was not launching correctly on my computer. I would have to restart it 2-3 times to get it to work, however it appears this is no longer an issue with the latest software update. What problems is Loom solving and how is that benefiting you? I ...

"Loom is perfect for helping users understand"

What do you like best about Loom? Loom is easy to use and works well with the business that we are in. As consultants, we are constantly using Loom to show our clients what we have done, how, and how they can make changes going forward. What do you dislike about Loom? My only complaint is that I would like a better way to organize my Looms. Sometimes I have to dig to find the videos that I or my team have produced. Maybe some sound editing abilities as well. What problems is Loom solving ...

"The most useful tool in my arsenal!"

What do you like best about Loom? Loom literally saves me hours upon hours of emailing, plus it allows me to share nuance in my responses and give background to design work that I share with my clients and peers! What do you dislike about Loom? Nothing. It is a game changer for me and my business. What problems is Loom solving and how is that benefiting you? Loom allows me to share the "why" behind the design work I do in the film industry... especially when communicating with non-design ...

"Loom is a communications game-changer"

What do you like best about Loom? Loom provides an easy-to-use tool for creating videos on the fly to respond to emails OR share my screen to provide feedback. In turn, I'm able to eliminate meetings while still being personable with my clients and colleagues. What do you dislike about Loom? I cannot think of anything I dislike about Loom. It is a great tool. I've been using it since the tool came available years ago and have loved the new features they have rolled out over time. What ...