Looker Reviews in October 2026: User Ratings, Pros & Cons

I had amazing support building out a POC to gather requirements from customers

What do you like best? The support team was amazing - having access to sales engineers and the chat support was amazing and totally differentiated Looker from other solutions What do you dislike? Figuring out idiosyncrasies of LookML can be challenging at first - I anticipate needing to talk with support to figure out additional complex calculations we need to build out. What business problems are you solving with the product? What benefits have you realized? Presenting customer data in ...

A great tool to have!

PROS & CONS What are the best aspects of this product? The UI of this tool is so simple. It's also very easy to use. Looker comes with a plethora of online documentation. It makes easy to piece LookML together, making visualizations, and moving them to the dashboard. I was able to carry out Looker training sessions with my co-workers. What aspects are problematic or could work better? The only negative aspect I can encountered is that number of Explorers our team came up with. We had no ...

Looker stands above the competition

What do you like best? Looker absolutely has the best people and technology in this industry. I was absolutely blown away by the quality of the support that they're able to provide, and with incredible speed. This is a company that really cares about its people and its customers; it's clear that they invest in both. Within our proof of concept, Looker was able to form a genuine partnership, making solid recommendations that will yield rapid results. On top of that, Looker has granular ...

This tool is very accessible to the BI user.

PROS & CONS What are the best aspects of this product? Looker makes it so much easy to accees transactional and customer data. Whether it's making dashboards or charts, our team in the marketing department is capable of leveraging insights on our current customers, their trends, and purchase history compared to BigQuery. What aspects are problematic or could work better? It's really simple for a business user to navigate with the tool. But that will all come down to well the technical ...

Great for connecting dashboards directly to data

What do you like best? The thing I love about Looker is its functionality for storing data models. I often need to manipulate raw data before reporting on it or visualizing it in a dashboard, and Looker allows me to easily manipulate raw data directly from its source and store the data model so that it can be used again in the future. What do you dislike? I have some trouble making visualizations exactly to my liking in Looker. It can handle basic charts such as line and bar graphs well, ...

Powerful tool but not intuitive

What do you like best? - Lots of cool visualizations like sankey and box plots in addition to the standard stuff - I like that you can take a look created by someone an modify it to meet you own needs - Ability to manage my data needs using the personal space - Dashboard creation tools What do you dislike? - Not the most intuitive tool to pick up. I used mixed panel and google analytics before & there was a learning curve with this one in comparison! - Sometimes the looks are slow ...

Innovative and versatile

PROS & CONS What are the best aspects of this product? Looker gives us unmatched flexibility and capability and it is quick to innovate, always adding new features. The premise of querying your database in real time is what we really love about Looker. This translates to transparency and easily shows us why a query isn't running or why results aren't as expected. What aspects are problematic or could work better? While their support team is fast and responsive, most of the time they ...

Developers and business users will really enjoy using this.

PROS & CONS What are the best aspects of this product? It's really easy to use. Their customer support is amazing. It's actually one of those things that stand out most. Being an experienced developer, it's important to have a person to communicate with you right away. That way, you can save both time and patience. For the end user, it does a great job getting data insights. What aspects are problematic or could work better? There's nothing much to hate. Although there are some tiny ...

Good product for analytics - but could use more user friendly features

What do you like best? The graphics and reporting for Looker does include a lot of the key features I would want and it can definitely handle large data sets. I also like the "Explore from here" functionality to be able to dig into specific numbers without disrupting my regular reports. What do you dislike? I feel like there are still a lot of features in the LookML that I wish were more user friendly: creating measures and calculations of measures in particular could be easier. What ...

Data Analysis Platform That Makes Data Very Visible and Useful For All Levels

PROS & CONS What are the best aspects of this product? Looker lets me create a model using lookml for data analysis without building tables and etl. I just love how flexibile I can be with this feature. The transparency is also another thing I love about Looker. The system makes all transformations easy and reusable. What aspects are problematic or could work better? Looker has some serious limitations, such as requiring more traditional data warehouse ETL and tables so I can add more ...