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9.2

Spot Score

Lookback - UX Software

Lookback Reviews in April 2025: User Ratings, Pros & Cons

Unleash team efficiency with visual workflow analysis.

4

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Lookback Reviews & Ratings

4

Very Good

Based on 73 ratings & 40 reviews

Rating Distribution

Excellent

(14)

Very Good

(18)

Good

(2)

Poor

(0)

Terible

(6)

Expert's Review

Lookback is a versatile tool that offers great value for user testing and usability research. Users appreciate the convenience of inviting their own participants for testing, whether moderated or not, and the ability to record and store sessions easily. The platform allows for creating different projects and adding descriptions, enhancing organization. While ...Read more

Lookback pros and cons

  • Easy to set up and use for conducting live, remote usability tests.

  • Allows for centralized storage of videos, making them easily accessible.

  • Offers the ability to add notes and comments to recordings for efficient analysis.

  • Facilitates real-time remote user research with direct communication capabilities.

  • Some users experience technical issues like connectivity problems during sessions.

  • Lack of an iOS app limits the usability for mobile testing.

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