LogRocket Reviews in September 2026: User Ratings, Pros & Cons

"Blind without it"

What do you like best about LogRocket? Logrocket does one thing extremely well. Sessions tell us exactly how to best respond to the user. Having this level of feedback lets us build a seamless and natural experience where everything is exactly where users instinctively expect it to be. What do you dislike about LogRocket? Need a mobile friendly view! I watch sessions on mobile often to make the decision whether I should pull out my computer. Price gap between team and pro plan is too wide. ...

"Satisfied but eager to do more"

What do you like best about LogRocket? Our team uses this to troubleshoot some of the user issues and see what they are seeing. I would love more maneuverability on that front. What do you dislike about LogRocket? Sometimes it is slow to load and sometimes, it's tough to navigate extensive sessions. I wish we could see when they click "checkout" or similar things like that. What problems is LogRocket solving and how is that benefiting you? Visibility, and seeing an overview of which users ...

"Powerful tool that provides useful context for application bugs, design issues, and responsiveness"

What do you like best about LogRocket? LogRocket provides a foolproof method of being able to translate our customer service emails, which can sometimes be hard to decipher or unclear, into actionable changes to make with the product. It has helped identify poorly designed user flows and product improvements. My favorite part of watching interaction replays is you can actually see confusion in how users move their cursor. What do you dislike about LogRocket? LogRocket's purchase plans are ...

"LogRocket is a useful tool that I used on daily bases!"

What do you like best about LogRocket? Easy tool to navigate through and finding the information I need What do you dislike about LogRocket? Nothing to dislike - useful tool to help me in my job What problems is LogRocket solving and how is that benefiting you? I get to see what customers are seeing on their dashboard

"Satisfied but eager to do more"

What do you like best about LogRocket? Our team uses this to troubleshoot some of the user issues and see what they are seeing. I would love more maneuverability on that front. What do you dislike about LogRocket? Sometimes it is slow to load and sometimes, it's tough to navigate extensive sessions. I wish we could see when they click "checkout" or similar things like that. What problems is LogRocket solving and how is that benefiting you? Visibility, and seeing an overview of which users ...

"A great, very convienient, tool"

What do you like best about LogRocket? It records everything, so I don't need to think about what to log. I only need to think about what not to log. It has saved us a lot of time and communication efforts with clients. What do you dislike about LogRocket? The option to self-host will become critical for us soon. It's too bad it is only available as a SaaS. I would like to see more emphasis, tools, and guides for GDPR and data sanitizing. I haven't measured it, but I suspect LogRocket has a ...

"Invaluable tool"

What do you like best about LogRocket? I can see all of the network requests, console messages, and connect LogRocket sessions to our exception tracker. What do you dislike about LogRocket? Jumping to a point in the timeline when a network call was made would be helpful. Recommendations to others considering LogRocket: I have not had any issues. LogRocket came highly recommended by someone I trust. What problems is LogRocket solving and how is that benefiting you? We are troubleshooting ...

"Invaluable tool"

What do you like best about LogRocket? I can see all of the network requests, console messages, and connect LogRocket sessions to our exception tracker. What do you dislike about LogRocket? Jumping to a point in the timeline when a network call was made would be helpful. Recommendations to others considering LogRocket: I have not had any issues. LogRocket came highly recommended by someone I trust. What problems is LogRocket solving and how is that benefiting you? We are troubleshooting ...

"useful for customer troubleshooting"

What do you like best about LogRocket? LogRocket is essential to my role as I troubleshoot customer bugs and issues. I use logrocket to figure out where in our platform the user was having issues. What do you dislike about LogRocket? The interface is super clunky and I wish there was less data sometimes on the screen, it can be overwhelming. What problems is LogRocket solving and how is that benefiting you? Trying to figure out where in the app our users are experiencing issues. Having the ...

"LogRocket is a very effective and useful tool for my business."

What do you like best about LogRocket? LogRocket helps me understand user behavior so that I can improve my UX. What do you dislike about LogRocket? There is nothing I dislike about LogRocket. What problems is LogRocket solving and how is that benefiting you? Our platform consists of a lengthy question flow. LogRocket help us understand the parts of the question flow that are giving users difficulty.