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LogRocket - Product Analytics Software

LogRocket Reviews in September 2026: User Ratings, Pros & Cons

Revolutionize your product's performance and support.

4.64

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LogRocket Reviews & Ratings

4.64

Excellent

Based on 1056 ratings & 1250 reviews

Are you using LogRocket?

Rating Distribution

Excellent

(982)

Very Good

(254)

Good

(9)

Poor

(2)

Terrible

(3)

Spotsaas Editor’s POV

LogRocket captures frontend user sessions with replays and error tracking. Setup is straightforward for developers, and the dashboard generates graphs quickly for debugging. The main limitation is pricing—advanced plans cost significantly more than competitors like Sentry or Datadog. The UI can be dense when configuring alerts or custom dashboards, so test this ...Read more

LogRocket pros and cons

  • Provides detailed session replays that help in understanding user behavior and identifying bugs quickly.

  • Easy to set up and integrate, even for non-technical users, improving frontend observability and aiding debugging.

  • Helpful in troubleshooting user-reported issues and improving user experience by tracking interactions effectively.

  • Integrates into existing web infrastructure with data capture and replay capabilities.

  • Pricing, especially for the pro plan, can be considered high, impacting data retention and access to advanced features for some users.

  • Learning curve for advanced features may be steep, and the platform might appear overwhelming initially, needing more user guidance.

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Showing 721-730 out of 1250

LB

Leigh B

11/30/22

5 out of 5

"I love logrocket - it is SO helpful to our team and troubleshooting issues"

What do you like best about LogRocket? Very helpful to us in troubleshooting user issues within the application, love the speed up function and clip function! What do you dislike about LogRocket? Sometimes with longer user sessions is can be hard to pinpoint where the specific issue is located. What problems is LogRocket solving and how is that benefiting you? Troubleshooting user issues within application then pinpointing specifics within the code.

YB

Yuval B

11/22/22

5 out of 5

"very useful!"

What do you like best about LogRocket? The UX is amazing, makes it so easy to find bugs and problems in our system, especially when the customer isn't able to explain what exactly was the flow. I also love the skip inactivity feature What do you dislike about LogRocket? it might be just our subscription but sessions aren't saved for long enough. What problems is LogRocket solving and how is that benefiting you? understanding the way our customers use our product. better understanding and ...

Read more

SP

Shelan P

11/22/22

4.5 out of 5

"Helped so much with troubleshooting customer problems"

What do you like best about LogRocket? This works like a cockpit data recorder, You can always replay and see your user sessions. This helps you to troubleshoot the issues faster. Most of the time it is not easy to understand what went wrong because there can be other actions a user has performed that caused the problem in the first place. There are different scenarios such as tracking user engagement or understanding user behaviors which are helpful to improve the product. What do you ...

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JS

Jeremy S

11/22/22

4 out of 5

"Insights into user behavior"

What do you like best about LogRocket? I love the session replay feature in LogRocket. When your users are non-technical, and you need to know what they did, you have to have session replay to avoid wasting time figuring out what they've done. I love how you can review javascript errors in context of the screen. As an individual developer starting out, I've been using the low volume indie account for months, and look forward to the upcoming growth and ability to move to a larger plan. ...

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KY

Kan Y

11/21/22

5 out of 5

"Simple and works"

What do you like best about LogRocket? Watching sessions + being able to filter sessions based on certain props. What do you dislike about LogRocket? It does not work with canvas html element. We have heavy usage of canvas in our application and not being able to see those elements decreases the insights we get What problems is LogRocket solving and how is that benefiting you? Understand what users are doing inside the app, where they get confused, what flows they look into. It's a great ...

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AU

Anonymous User

11/21/22

5 out of 5

"LogRocket is a Must-Have"

What do you like best about LogRocket? Being able to see what's going on, on my site, is key to understanding what's going on. I see things that need to be fixed. I see a lot of things that aren't programming errors or bugs at all, but are stopping users from having the best experience -- or even making them decide not to sign up! What do you dislike about LogRocket? There aren't any. There are always feature requests you can come up with. I'd like to see a button to back up the video ...

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FH

Felipe H

11/21/22

5 out of 5

"Easy to debug erros on frontend"

What do you like best about LogRocket? I can watch the user sessions and identify the problems on the front end. I like the timeline with all requests and also the issue panel. Log rocket is easy to understand. What do you dislike about LogRocket? The 'All Issues' panel should show more issues; sometimes, the problem appears on the user session but doesn't appear on the All Issues panel. Be able to receive a slack notification on networks error. What problems is LogRocket solving and how is ...

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CM

Charlot M

11/19/22

5 out of 5

"A necessary part of my daily workflow"

What do you like best about LogRocket? I like that LogRocket provides network insights, URLs, easy share buttons, security (no PINs/signatures), and clear visuals. What do you dislike about LogRocket? I dislike the limits on parameters with LogRocket or how frequently some parts of the site are down. What problems is LogRocket solving and how is that benefiting you? LogRocket allows me to view exactly how clients are interacting with our product and any issues they encounter while doing so. ...

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JH

Jan H

11/17/22

4 out of 5

"So much insight"

What do you like best about LogRocket? The session replay saves me so much time. What do you dislike about LogRocket? Some settings are too complicated for our needs. What problems is LogRocket solving and how is that benefiting you? Speeding up customer support

AU

Anonymous User

11/17/22

5 out of 5

"Behind the Fantastic tool is a great team!"

What do you like best about LogRocket? We can view the entire user experience, every click, and every paint point (the good and the bad). This helps us improve our user journey by being able to see how our products are being used in live motion by real customers. What do you dislike about LogRocket? The tool seems to have a lot of lag and slow session loading time. Some sessions take a while to render and the page can time out. The tool changes a lot so it can be hard to keep up with all ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].