LogRocket Reviews in June 2026: User Ratings, Pros & Cons

"Awesome product, helps me identify problems fast"

What do you like best about LogRocket? The ability to record sessions and the console feature helps with problems on a daily basis What do you dislike about LogRocket? Sometimes in the sessions, sometimes it doesn't show the whole app, there are some images that don't show up in the recordings What problems is LogRocket solving and how is that benefiting you? We wanted to know more about our users, their experience with our app and identify bugs fast

"Easy observation of redesign"

What do you like best about LogRocket? Being able to watch organic user sessions has been useful as we just launched a significant redesign of our app. Just an hour of watching user sessions helped validate some design decisions and showed us where it was lacking. What do you dislike about LogRocket? The UI is not very intuitive without background knowledge of how the product is made. I personally have no idea how to tell LogRocket which specific button I want sessions for. If my org ...

"LogRocket was great, but they must be cash strapped."

What do you like best about LogRocket? We used to have users swear that they did something correctly (or didn't do something). Even though we always suspected it, we couldn't prove it. That all changed once we installed LogRocket, we could "see" what the user did so they couldn't lie. We would take videos and screenshots from LogRocket and show them that it was a user error most of the time. It also helps us find and resolve general bugs much quicker. What do you dislike about LogRocket? We ...

"Fairly intuitive"

What do you like best about LogRocket? I like most that LR has analytics available for preventative measures. The rage click/ dead click feature/ monitor is a game changer as well. What do you dislike about LogRocket? What I liked least was the lack of compensation our company received from the company when there was an overuse of sessions on the part of LR. There was also an outstanding issue that affected iOS that prevented the actual display of action made by our user which made it ...

"Log Rocket review"

What do you like best about LogRocket? Being able to review customers interaction with our application. To specically be able to view where they ran into trouble. What do you dislike about LogRocket? nothing that I can think of. It really helps us out. What problems is LogRocket solving and how is that benefiting you? The ability to see what our how our customers are using our apps. As well, the ability to review sessions when there is an error.

"Fairly intuitive"

What do you like best about LogRocket? I like most that LR has analytics available for preventative measures. The rage click/ dead click feature/ monitor is a game changer as well. What do you dislike about LogRocket? What I liked least was the lack of compensation our company received from the company when there was an overuse of sessions on the part of LR. There was also an outstanding issue that affected iOS that prevented the actual display of action made by our user which made it ...

"Log Rocket review"

What do you like best about LogRocket? Being able to review customers interaction with our application. To specically be able to view where they ran into trouble. What do you dislike about LogRocket? nothing that I can think of. It really helps us out. What problems is LogRocket solving and how is that benefiting you? The ability to see what our how our customers are using our apps. As well, the ability to review sessions when there is an error.

"When it works it's great"

What do you like best about LogRocket? I love the ability to see by accounts who is on our site. It's easier to find who you are looking for when compared to other competition. What do you dislike about LogRocket? About 60% of the time it says there is an error loading CSS files which makes the recording completely unusable. What problems is LogRocket solving and how is that benefiting you? It helps us to indentify bugs and where our users may get hung up on. It helps us to see how new ...

"When it works it's great"

What do you like best about LogRocket? I love the ability to see by accounts who is on our site. It's easier to find who you are looking for when compared to other competition. What do you dislike about LogRocket? About 60% of the time it says there is an error loading CSS files which makes the recording completely unusable. What problems is LogRocket solving and how is that benefiting you? It helps us to indentify bugs and where our users may get hung up on. It helps us to see how new ...

"Cloud Based product needs visual review"

What do you like best about LogRocket? The ability to filter and create all sorts of alerts and have insights on how our customers are using the platform without having to go through all the data and doing the collection/parsing. What do you dislike about LogRocket? The date filter somehow is quite annoying to use and sometimes product unexpected results. Having changed auth for cookie based, we realised a lot of user are blocking cookies (no LogRocket fault) but this diminished usage. What ...