LogRocket Reviews in June 2026: User Ratings, Pros & Cons

"Great Tool for Troubleshooting"

What do you like best about LogRocket? LogRocket is super helpful when troubleshooting issues on the website. Whenever we hear of customers having issues, we don't need to get as much information out of them as long as we have some basic details on when they visited the website. We then do all the research in understanding what happened to the user and are able to create bug tickets from this. We have solved multiple bugs using this approach and even enhanced our website based on all the ...

"Incredible Insights"

What do you like best about LogRocket? LogRocket allows us to better understand how customers are using our product and where they are getting stuck. These insights motivate a number of decisions that we make as a business. What do you dislike about LogRocket? No issues with LogRocket. If I am being picky, I'd like to see native slack alerts associated with specific "saved segments" within the platform. What problems is LogRocket solving and how is that benefiting you? When users access our ...

"Very easy to setup and works like magic"

What do you like best about LogRocket? The setup process is very seamless. After setup, everything looks like magic. What do you dislike about LogRocket? Not found yet. I have not seen any yet. What problems is LogRocket solving and how is that benefiting you? Easy for us to track bugs in production w.

"Easy to use and check the user experience"

What do you like best about LogRocket? I believe that the best thing about is that I can see network requests as long as the payload and the response. also, it shows in the screen how the user interact with the website. What do you dislike about LogRocket? I'd prefer that the filers for sessions would be better. I'd also love to see improve experience for custom filters without need to save them. What problems is LogRocket solving and how is that benefiting you? Finding the bugs more easily ...

"LogRocket is a Lifesaver!"

What do you like best about LogRocket? I use LogRocket on the daily to investigate user issues that are submitted to our support department. In support, there are many cases where users are not great at summarizing their issues, and not responsive to our investigations. The tools offered in LogRocket offer great insight into the exact user experience, and give us a "bird's eye view" of the issue. What do you dislike about LogRocket? Sometimes I have found that user sessions will not appear ...

"LogRocket is a Lifesaver!"

What do you like best about LogRocket? I use LogRocket on the daily to investigate user issues that are submitted to our support department. In support, there are many cases where users are not great at summarizing their issues, and not responsive to our investigations. The tools offered in LogRocket offer great insight into the exact user experience, and give us a "bird's eye view" of the issue. What do you dislike about LogRocket? Sometimes I have found that user sessions will not appear ...

"Invaluable tool for troubleshooting"

What do you like best about LogRocket? The ability to find a users session to validate feedback and help troubleshoot. What do you dislike about LogRocket? At least one session I have come across ended abrupty early and I couldn't locate a session after it. What problems is LogRocket solving and how is that benefiting you? Avoids users of our platform needing to send us screenshots or screenshares when they encounter issues. We can perform a session replay to identify issues, troubleshoot ...

"Invaluable tool for getting the customers side of things"

What do you like best about LogRocket? Backtracking and/or finding errors or misuses of our system. Going through it from the customers view also makes it easier for us to see if we should make changes to our UI. (Also the posibility for DOM view rocks!) What do you dislike about LogRocket? I haven't come across something that I dislike after familiarizing myself with the system. Hope I get more time to spent on trying to make some dashboards. I guess I could make it easier for myself with ...

"Easy observation of redesign"

What do you like best about LogRocket? Being able to watch organic user sessions has been useful as we just launched a significant redesign of our app. Just an hour of watching user sessions helped validate some design decisions and showed us where it was lacking. What do you dislike about LogRocket? The UI is not very intuitive without background knowledge of how the product is made. I personally have no idea how to tell LogRocket which specific button I want sessions for. If my org ...

"Awesome product, helps me identify problems fast"

What do you like best about LogRocket? The ability to record sessions and the console feature helps with problems on a daily basis What do you dislike about LogRocket? Sometimes in the sessions, sometimes it doesn't show the whole app, there are some images that don't show up in the recordings What problems is LogRocket solving and how is that benefiting you? We wanted to know more about our users, their experience with our app and identify bugs fast