LogRocket Reviews in June 2026: User Ratings, Pros & Cons

"I am an account manager and customer success."

What do you like best about LogRocket? How helpful it is to help customers find the true issue and work from there, rather than asking team members for extra support or emailing back and forth multiple times with the custoemr. What do you dislike about LogRocket? Some parts of logrocket are more for the engineers and difficult for me to understand. I purely use the information provided based on lookin at the videos. What problems is LogRocket solving and how is that benefiting you? I love ...

"Ability to easily understand where conflicts arise in our programs relating to users' experience"

What do you like best about LogRocket? When we get questions and problems from users who are using our site and programs, we can easily use LogRocket to track what went wrong. I love that even when there isn't anything wrong we can see what easily attracts their eye so we can figure out design and accessibility. What do you dislike about LogRocket? LogRocket does not work every time for every user who we attempt to review after the fact. So, in summary, it can be unreliable and frustrating ...

"Support loves it because they can see what people are really doing versus what they say they did."

What do you like best about LogRocket? Seeing what the patient is doing is so helpful. What do you dislike about LogRocket? It is expensive and doesn't always show the screen. What problems is LogRocket solving and how is that benefiting you? Answering support calls faster, knowing quicker where to debug issues.

"Pretty Fun So Far"

What do you like best about LogRocket? Viewing what user is doing. I can see their clicks and everything. What do you dislike about LogRocket? Sometimes UI modal does not show correctly in the logrocket. I think if there is a screen of top of a another screen logrocket faces some issue. What problems is LogRocket solving and how is that benefiting you? Taking notes of how user tracks with our software. LogRocket is doing a good job so far. I am more productive using logrocket.

"Amazing experience!"

What do you like best about LogRocket? A super helpful tool, is easy to use. Love the real-time tracking and how you are able to check the user's activity on your site. I will 100% recommend giving it a try. If you're not using it, you're missing out on a toolkit that makes debugging a breeze and takes your user experience to the next level. What do you dislike about LogRocket? The only thing I dislike about LogRocket is the design, I believe that can be improved! But nothing really to ...

"Pretty Fun So Far"

What do you like best about LogRocket? Viewing what user is doing. I can see their clicks and everything. What do you dislike about LogRocket? Sometimes UI modal does not show correctly in the logrocket. I think if there is a screen of top of a another screen logrocket faces some issue. What problems is LogRocket solving and how is that benefiting you? Taking notes of how user tracks with our software. LogRocket is doing a good job so far. I am more productive using logrocket.

"Great tool for Sessions replay and Troubleshooting"

What do you like best about LogRocket? We are using LogRocket mainly for Sessions replay and Troubleshooting and that's great! It easily integrates with Intercom, so we can see user session wright from the chat. What do you dislike about LogRocket? Still need to explore all features, so far nothing that I dislike. Sometimes not all UI elements are captured correctly, but it does not affect our usecase. What problems is LogRocket solving and how is that benefiting you? Better understanding ...

"Useful tool for UX research or if you just like to stalk your users."

What do you like best about LogRocket? I like that we can filter the sessions by what the user types in the fields of a form. Name or email of registered user is always useful. Also you can see the frustrations of the users by looking into raged clicks or errors. I also filter by URL path to analyze users who interacted with a specific step of a form. What do you dislike about LogRocket? I consider upgradind to the Pro plan a bit pricey, since we might not use all of the features there, we ...

"LogRocket helps make my job easier"

What do you like best about LogRocket? I'm able to reliably view session recordings of users to find our their pain points. The UX is pretty simple and intuitive to use. What do you dislike about LogRocket? Some minor bugs regarding session replays which skips part of the video for some user. But should be rectified now. What problems is LogRocket solving and how is that benefiting you? Helping us to identify bugs so that we can solve them faster.

"We use Logroket to find bugs and improve user experience"

What do you like best about LogRocket? Identifing bugs and areas where the users get stuck so we we can improve our user experiance. We also use it to find growth areas for the business. When a user looks for a type of insureance we don't cover or for different carriers. What do you dislike about LogRocket? It would be nice if LogRocket automaticly found users and grouped their sessions together either by IP or integrated with our system to allow us to tag a user via a shared tag. What ...