LogRocket Reviews in June 2026: User Ratings, Pros & Cons

"A must-have!"

What do you like best about LogRocket? Being able to review users past sessions as well as live ones What do you dislike about LogRocket? The only thing is that some elements, such as tables content, are not viewable for us, but it's not a significant issue or blockage for us! What problems is LogRocket solving and how is that benefiting you? LogRocket is helpful as customers don't always know how to describe what issues/bugs they're encountering!

"LogRocket for finding real time issues as fast as possible"

What do you like best about LogRocket? LogRocket makes it easy to find any issues for user sessions especially when our users log a bug or a suggestion - to find out which page or where they clicked, we would usually utilize LogRocket before/without consulting the user that logged it. It makes a seamless experience where we can get the required information in terms of which errors were present not only in console but also the network logs as well as seeing what the user did. We can also see ...

"Handy tool for start-ups to understand users"

What do you like best about LogRocket? LogRocket helped us to understand our users better and also allowed us to figure out when and where our users encountered problems with our app. What do you dislike about LogRocket? Would be nice to have alerted when bugs are triggered, we have to use other services for this What problems is LogRocket solving and how is that benefiting you? We wanted to understand where we lose our users and if our app is intuitive enough for them, where should we ...

"LogRocket is a must have tool for any startup that has their product live"

What do you like best about LogRocket? Its extemely easy to use and intuitive, you log in and inmediately know what you have to do. What do you dislike about LogRocket? I guess I could say pricing, but its worth it. What problems is LogRocket solving and how is that benefiting you? We can spot bugs in seconds and be able to address them quickly. I'm able to give users a sense that we are on top of everything and they can trust us that we are working hard to make sure they software is always ...

"Best Session Replay"

What do you like best about LogRocket? Finding a user session on LogRocket is so easy. I have been able to assist thousands of customers with the help of LogRocket. What do you dislike about LogRocket? It was somewhat confusing when I first started with LogRocket but after some time, I have become an expert. (not hard) What problems is LogRocket solving and how is that benefiting you? Finding Bugs has never been easier. I also love not having to zoom call with a customer so they can ...

"Helpful platform, allowing me to optimise customer experience within my company."

What do you like best about LogRocket? I can quickly gaeg the areas on the platform my customers are stuggling in. I like the fact i can see number of beats What do you dislike about LogRocket? at the minute there isn't much i dislike about logrocket What problems is LogRocket solving and how is that benefiting you? I can locate where our users are goin wrong on the patform and tailor my support toward specific use cases

"Fantastic program for team and client visibility and support"

What do you like best about LogRocket? This is a fantastic program for team and client support whilst we built a new webapp. Being able to see the exact paths that lead to certain system or user error saves a lot of time in trying to reproduce the same issues and assists us in servicing our clients in a proactive manner. It is also great for team collaboration, being able to send the link across and watch the sessions together. What do you dislike about LogRocket? One suggestion (this may ...

"How LogRocket help me to understand customers and save time"

What do you like best about LogRocket? The best thing is that you can see in detail everything customers do. This helps a lot because I can save a lot of time: instead of waiting for customers to answer mi their problems, I can see their session in LogRocket and know immediately the problem they have. What do you dislike about LogRocket? What I don´t like is that I have to see every session to find the problem they have. It would be great if LogRocket could detect the mistakes and could ...

"Log Rocket is great!"

What do you like best about LogRocket? Log Rocket is a cloud-based tool used by support to retrieve a visual representation of a user's session(s). We can search by user email, visited URLs and even what someone clicked on. The implementation on Salsify’s side consists of a few pieces of code embedded within the page to trigger LogRocket’s recording functionality. Once triggered, the user’s session is submitted to LogRocket and can be viewed within their application. What do you dislike ...

"Amazing tool to check out user experience"

What do you like best about LogRocket? Being able to check out what happens with user, their sessions, and all the details about their interaccion with our app What do you dislike about LogRocket? Nothing for now. Some configurations took time but it was not bad at all. What problems is LogRocket solving and how is that benefiting you? We can check out user incidents, check what happened wrong, without having to ask the user and with total visibility of the calls to the api and what de user ...