LogRocket Reviews in June 2026: User Ratings, Pros & Cons

"A very valuable tool for debugging"

What do you like best about LogRocket? We rely on LogRocket to provide us with detailed information on how users are actually interacting with and caussing issues in our application. Users can be notoriously unreliable, and LogRocket is the source of truth. What do you dislike about LogRocket? Pricing was a bit on the higher end for smaller companies, however, certainly justifiable. What problems is LogRocket solving and how is that benefiting you? Allowing us to see exacly how users ...

"Fully featured with good pricing"

What do you like best about LogRocket? We replaced FullStory with LogRocket about a year ago and it's been great. The product itself is mature and well made, and the pricing scales with us as a business much better than FullStory. Highly recommend. What do you dislike about LogRocket? Sometimes the video for certain sessions just fails. Not sure if it's related to ad block or not, but either a solution to that problem or more consistency in the video quality would be great. What problems is ...

"Easy to use and accurate"

What do you like best about LogRocket? Its been really helpful for me personally overall in understanding what is going on with the way users interact with our product. I find the tool easy to use and easy to understand especially as someone who is not a technical person. This is a great asset for the product team and customer suppport team as well. What do you dislike about LogRocket? I cant remember anything that disappointed me while using it so nothing to dislike. What problems is ...

"My Daily Saving Grace"

What do you like best about LogRocket? I love the ease of use of LogRocket and being able to find sessions from our customers quickly and efficiently. I use LogRocket every day for different needs, but mostly for reviewing submitted defects and figuring out click paths to recreate the issue. I especially love the detail LogRocket provides about sessions. What do you dislike about LogRocket? Not able to search Network Requests for more than 2 weeks in the past. What problems is LogRocket ...

"So powerful you’ll question everything you’ve done in until this point."

What do you like best about LogRocket? It's so easy to figure out, very intuitive to use, and packed so much data at your fingertips. It's hard to imagine the world with without logrocket. What do you dislike about LogRocket? Im upset im just finding out about this in November of 2023 What problems is LogRocket solving and how is that benefiting you? How are end users actually using this product.

"Carving out a path to Customer Success"

What do you like best about LogRocket? LogRocket helps quickly review user sessions of our web app and allows us to pinpoint moments in time and get an exact view of what our customers have been doing What do you dislike about LogRocket? It would be great to have more in depth pathways to create process views. Some software is more complicated than some of the standard options they have. What problems is LogRocket solving and how is that benefiting you? It allows us to support our customers ...

"Super helpful for tracking user experience"

What do you like best about LogRocket? See user experience in real-time. You can almost watch the decision-making process that a user is going through. Fantastic insights. I use this product every day. What do you dislike about LogRocket? Easy to see what the user is doing. You can even see activity i multiple tabs. What problems is LogRocket solving and how is that benefiting you? User experience. Flow and obstacles. I can see what the users see.

"Invaluable Tool for SaaS Software Development"

What do you like best about LogRocket? Ability to see how users are interacting with our software. It's powerful for product managers, developers, and support technicians. When I'm doing product manager duties, I'm able to gain actionable insights about how certain features are being used, where users are struggling, when they are getting stuck, etc. When I'm developing and/or helping with support, it's great to use LogRocket to see exactly what a user was doing that caused the issue. In ...

"If you want a robust website monitoring tool, LogRocket is for you."

What do you like best about LogRocket? Our business uses LogRocket daily. Recording a user's sessions daily on LogRocket is crucial for our business, as we are able to determine where the errors are in the code, as well as view a user's experience when using our site. We are able to determine the exact code to correct and test, thanks to LogRocket's session tool that is extremely easy to use. The customer support received from the LogRocket team is quick and concise, and always ...

"LogRocket Helps Helps Us Help Our Customers"

What do you like best about LogRocket? Our firm has adopted Logrocket to see trends in Customer Usage. It has been super impactful in helping us identify these trends and also pinpoint issues customers face so we can troubleshoot and deliver the best possible experience. What do you dislike about LogRocket? No downsides at the moment. I think the product works great. What problems is LogRocket solving and how is that benefiting you? Logrocket is helping us identify issues customers face ...