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LogRocket - Product Analytics Software

LogRocket Reviews in May 2025: User Ratings, Pros & Cons

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LogRocket Reviews & Ratings

Rating Distribution

Excellent

(982)

Very Good

(254)

Good

(9)

Poor

(2)

Terible

(3)

Expert's Review

LogRocket emerges as one of the top frontend user experience capturing tools, celebrated for its developer-friendly setup and robust features like session replays and insightful dashboards. Users praise its ability to swiftly generate graphs and aid in debugging, offering valuable insights into user behavior. Despite some minor drawbacks like a higher price point ...Read more

LogRocket pros and cons

  • Provides detailed session replays that help in understanding user behavior and identifying bugs quickly.

  • Easy to set up and integrate, even for non-technical users, enhancing frontend observability and aiding in debugging.

  • Helpful in troubleshooting user-reported issues and improving user experience by tracking interactions effectively.

  • Seamless integration into existing web infrastructure with valuable data capture and replay capabilities.

  • Pricing, especially for the pro plan, can be considered high, impacting data retention and access to advanced features for some users.

  • Learning curve for advanced features may be steep, and the platform might appear overwhelming initially, needing more user guidance.

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Showing 1241-1250 out of 1250

JM

Jon M

01/08/20

5 out of 5

"Love love Logrocket. Game changer in figuring out what's broken for our users"

What do you like best about LogRocket? Ability to replay user session recordings and see what's broken as well. Don't need to bug our users (no pun intended) on re-doing an error they came across What do you dislike about LogRocket? I talked to the co-founder Ben but they don't yet support SVG javascript so we can't see how our users are using our graphs (we're mainly a BI tool). Recommendations to others considering LogRocket: Try Logrocket. It's super easy to use and is a game-changer in ...

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DH

Dylan H

12/17/19

5 out of 5

"Amazing Product"

What do you like best about LogRocket? Being able to experience exactly what the user is going through when they encounter a bug. I don't ask people to open their developer console anymore, I just pull up their LogRocket session because I have access to literally all of the information the console would show me. It's like magic. What do you dislike about LogRocket? Honestly nothing. I don't have anything bad to say! What problems is LogRocket solving and how is that benefiting you? We use ...

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AU

Anonymous User

12/17/19

5 out of 5

"Amazing tool"

What do you like best about LogRocket? Ease of integration is the best point of using it What do you dislike about LogRocket? Not that great for realtime user session watching. Also I want a webhook or a notification when a new session comes up so that i can automate something Recommendations to others considering LogRocket: must use What problems is LogRocket solving and how is that benefiting you? analyzing how the user uses our product. what is his behavior towards the UX of our product

AU

Anonymous User

12/17/19

5 out of 5

"Logrocket is like having super powers"

What do you like best about LogRocket? seeing how your customers actually use your software has been invaluable. What do you dislike about LogRocket? nothing its awesome. the jump from the 199 to 399 plan is a bit steep for us. What problems is LogRocket solving and how is that benefiting you? We are diagnosing bugs and ux problems before our customers have a chance to tell us about them.

PW

Peter W

12/17/19

4.5 out of 5

"Great tool for your product team"

What do you like best about LogRocket? As an engineer building out products, being able to see what the user is doing when the app crashes or analyzing the actual user experience has empowered me to solve problems quicker or iterate more precisely. What do you dislike about LogRocket? Last time I checked the filtering doesn't work for errors. Recommendations to others considering LogRocket: Make sure to enable specific tracking of events so you can easily filter sessions if you aren't ...

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DB

Denis B

12/13/19

5 out of 5

"Very satisfied with the service."

What do you like best about LogRocket? Certainly the possibility to see exactly what users have been doing to track bugs and weird behaviour. What do you dislike about LogRocket? Lack of a session search (console, URL, whatever search) to span across all open tabs of the user. Since you don't have a text field for improvement recommendations, I'll just write some things which I think will make LogRocket very useful and top-notch: - Focusing more on GraphQL and ways to ease up reviewing ...

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WG

WIll G

12/12/19

5 out of 5

"Awesome, powerful and intuitive tools for the next generation of software"

What do you like best about LogRocket? What's fantastic is that it allows you to identifying programming AND user experience issues into one with the amazing site playback interface. What do you dislike about LogRocket? The cost. I wish there was a mid-range price of say $20 or $40/mo What problems is LogRocket solving and how is that benefiting you? Finding bugs in record speed and learning user frustratings

AU

Anonymous User

12/10/19

5 out of 5

"Why deploy without it?"

What do you like best about LogRocket? Watching users use the site give huge insights into where users are confused. I'm able to watch users use the site while I'm on phone with them as if I was remoted into their computer. What do you dislike about LogRocket? Nothing I like it the way it is, want access to metrics. What problems is LogRocket solving and how is that benefiting you? Quality assurance

AU

Anonymous User

12/05/19

5 out of 5

"Game-charger for our development process"

What do you like best about LogRocket? The ability to give the transparency of the issues that may be occurring across multiple teams. Support, product and engineering. What do you dislike about LogRocket? Plans are linked to team members as well as sessions. What problems is LogRocket solving and how is that benefiting you? - Efficiency within the product team and support for our customers. - User testing for our product team and session replay is great for testing.

PB

Paolo B

12/05/19

4.5 out of 5

"Very important tool to help us understand our users"

What do you like best about LogRocket? The ability to view debug information in tandem with the user session is invaluable. What do you dislike about LogRocket? The pricing model is a little irritating; we need more than the 2k free sessions but way less than the 10k sessions of the $100/month plan. It sucks there isn't a $50/month plan for 5k sessions. What problems is LogRocket solving and how is that benefiting you? We are able to pinpoint the root cause of front-end errors must ...

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