LogRocket Reviews in May 2025: User Ratings, Pros & Cons

"Amazing platform that takes bug fixing on a new level!"

What do you like best about LogRocket? UI is great! Visually it could do a bit better but overall alignment of elements is on point. Being able to see requests and payload details is paramount and LogRocket knocks it out of the park! Time indicator and it's alignment over the bottom timelapse bar and request section is amazing and makes it very easy to see and what time were requests made! What do you dislike about LogRocket? Page design seems outdated. Loading issues on older recordings. I ...

"Easy and reliable logging !"

What do you like best about LogRocket? * Whole session recording * API calls, with response and status codes * time stamp * Do not record the camera content What do you dislike about LogRocket? * Slow Performance * does not cover native apps What problems is LogRocket solving and how is that benefiting you? Being a QA, It helps me a lot to find out issues without asking for steps to reproduce.

"Great product, poor pricing plans"

What do you like best about LogRocket? LogRocket is invaluable in providing insight to our users' experience and helping us identify how to debug our application What do you dislike about LogRocket? Pricing structure is extremely rigid due to lack of options for cyclical overages and does not seem to be developed with the customer in mind. For example, my team is experiencing a short-term increase in traffic, and we would like to purchase additional usage for this month. However, we were ...

"Thanks to LogRocket we can sleep at night!"

What do you like best about LogRocket? LogRocket gives us the ability to be aware of EVERY issue our end users encounter, and instead of wasting hours and days in order to figure out how to reproduce the error, we can simply replay everything that led up to the issue. This saves valuable time in addressing issues, and makes our QA department infinitely more efficient, saving valuable actual dollars. Moreover, thanks to LogRocket we can smartly prioritize our issues and quickly determine ...

"A Must Have Tool!!"

What do you like best about LogRocket? I love this tool because I can see my customers console and network, which helps us catching and understanding bug that we wouldn't otherwise.I was looking for such a service for years. What do you dislike about LogRocket? A little expenssive, but worth it, because it saves time and money. Recommendations to others considering LogRocket: Every developer should have this tool. What problems is LogRocket solving and how is that benefiting ...

"I even use it in all my personal projects and I recommend it to everyone"

What do you like best about LogRocket? How straightforward it is and of course the ability to see users in our software. What do you dislike about LogRocket? Im not a huge fan of error logging, we had to use Sentry (and I do this in my personal projects as well) and connect them. What problems is LogRocket solving and how is that benefiting you? It helps us with customer support because we can see what led to the problem. Usually users are not he best at transmitting this. Also in my ...

"Easily get to the bottom of front-end issues"

What do you like best about LogRocket? The most helpful tool LogRocket provides is the ability to watch & interact with users' past and live sessions. The visibility into console errors + the network/dom explorers make it super easy to identify and fix front-end bugs. Being able to watch the bug happen and look at diagnostics as if it was my own browser is a huge time saver. What do you dislike about LogRocket? The area of the application that I struggle the most with is user ...

"I dreamed of this but didn't know it was possible"

What do you like best about LogRocket? This may be better than user feedback or using site testers. You can see in real-time what the issues users are having and where they are focusing. What do you dislike about LogRocket? I think this is blocked by some browser tools so we sometimes can't find issues that some customers claim to have had on the site. Recommendations to others considering LogRocket: If you're thinking about using Heat Maps, user testing, or other kinds of tracking on your ...

"Great Product"

What do you like best about LogRocket? It's simple and easy to use. I get to see users in action What do you dislike about LogRocket? There is nothing I dislike about LogRocket What problems is LogRocket solving and how is that benefiting you? LogRocket enables me to see users in action, and use the collected data to improve our product

"Highly Recommend!"

What do you like best about LogRocket? Time saved not having to recreate bugs - and visibility into understanding the customer's problem What do you dislike about LogRocket? We had a little trouble at initial setup - user names/ email addresses were not always connecting to the recording (not all recordings were captured or easy to find) What problems is LogRocket solving and how is that benefiting you? Product bugs, customer support, upselling