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9.3

SpotScore

LiveHelpNow - Live Chat Software

LiveHelpNow Reviews in September 2026: User Ratings, Pros & Cons

Elevate your customer service with LiveHelpNow.

4.21

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LiveHelpNow Reviews & Ratings

4.21

Very Good

Based on 158 ratings & 168 reviews

Are you using LiveHelpNow?

Rating Distribution

Excellent

(97)

Very Good

(53)

Good

(13)

Poor

(2)

Terrible

(3)

Spotsaas Editor’s POV

LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to efficiently interact with customers and manage their inquiries through features like ticketing. The product excels in customer service, with users praising the outstanding ...Read more

LiveHelpNow pros and cons

  • Outstanding customer service with quick issue resolution and great support staff.

  • User-friendly and easy to navigate, making it simple for users.

  • Limited customizations and features, making it challenging for newcomers without proper support.

  • Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.

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Showing 31-40 out of 168

AU

Anonymous User

05/03/19

5 out of 5

"One of the best platforms for live chats"

What do you like best about LiveHelpNow? I like how easy it is to view who is on the site and the quick access that I have to knowledge and info about my company policies.

AU

Anonymous User

05/03/19

5 out of 5

"One of the best platforms for live chats"

What do you like best about LiveHelpNow? I like how easy it is to view who is on the site and the quick access that I have to knowledge and info about my company policies.

AU

Anonymous User

04/19/19

4.5 out of 5

"Live help review"

What do you like best about LiveHelpNow? How quick and effective the whole service is, I really like it What do you dislike about LiveHelpNow?

AU

Anonymous User

04/02/19

5 out of 5

"Live Help Now is awesome"

What do you like best about LiveHelpNow? We use Live Help Now to chat with potential clients as well as answer questions and inquiries they may have without actually having to call.

AU

Anonymous User

04/02/19

5 out of 5

"Live Help Now is awesome"

What do you like best about LiveHelpNow? We use Live Help Now to chat with potential clients as well as answer questions and inquiries they may have without actually having to call.

AU

Anonymous User

03/26/19

5 out of 5

"Great for Customer Service"

What do you like best about LiveHelpNow? I like that you can see the clients information of where they are loggin in from along with their email. What do you dislike about LiveHelpNow?

AU

Anonymous User

03/26/19

5 out of 5

"Great for Customer Service"

What do you like best about LiveHelpNow? I like that you can see the clients information of where they are loggin in from along with their email. What do you dislike about LiveHelpNow?

AU

Anonymous User

02/22/19

4.5 out of 5

"Live Help Now"

What do you like best about LiveHelpNow? It is very user friendly, our customers appreciate this feature What do you dislike about LiveHelpNow?

VH

Vanessa H

01/31/19

4 out of 5

"Help desk"

What do you like best about LiveHelpNow? I like that the person on the other end is readily available to take over my screen and walk me though the issue. What do you dislike about LiveHelpNow?

NR

Nicole R

01/17/19

3.5 out of 5

"Better interface"

What do you like best about LiveHelpNow? It's very good with response time. The load time is short. What do you dislike about LiveHelpNow?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].