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9.3

Spot Score

LiveHelpNow - Live Chat Software

LiveHelpNow Reviews in June 2025: User Ratings, Pros & Cons

Elevate your customer service with LiveHelpNow.

4.3

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LiveHelpNow Reviews & Ratings

4.3

Very Good

Based on 186 ratings & 168 reviews

Rating Distribution

Excellent

(97)

Very Good

(53)

Good

(13)

Poor

(2)

Terible

(3)

Expert's Review

LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to efficiently interact with customers and manage their inquiries through features like ticketing. The product excels in customer service, with users praising the outstanding ...Read more

LiveHelpNow pros and cons

  • Outstanding customer service with quick issue resolution and great support staff.

  • User-friendly and easy to navigate, making it simple for users.

  • Limited customizations and features, making it challenging for newcomers without proper support.

  • Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.

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Showing 21-30 out of 168

TC

Tina C

12/12/19

5 out of 5

"Make your customer support strong."

What do you like best about LiveHelpNow? ZaZaChat is a decision that I won’t ever regret it is so great and helped me making the support response of my business strong. Starting my business on a smaller level I needed to have a customer support system so that I can gain trust of my customers from the very initial level. This platform is not only helpful with my customers but also beneficial as a internal helpdesk.

JH

Jessica H

12/04/19

5 out of 5

"“Get live with your client”"

What do you like best about LiveHelpNow? Starting out my business on smaller level, I really needed it to get along well with the customer. ZaZaChat helped me with that but also providing me the perfect software to make the support response of my business strong. The best part was I had to make no serious investments. With just 19 dollars per operator in a month got outcomes I could not have achieved alone.

AU

Anonymous User

11/08/19

4 out of 5

"Easy collaboration tool for peers"

What do you like best about LiveHelpNow? Very simple to get up and running and no learning curve needed. What do you dislike about LiveHelpNow?

AU

Anonymous User

11/02/19

3.5 out of 5

"Great experience but something missing"

What do you like best about LiveHelpNow? The application itself is brilliant, lots of features and great connectivity to get users engaged. What do you dislike about LiveHelpNow?

AU

Anonymous User

10/24/19

5 out of 5

"Fundamental for my job"

What do you like best about LiveHelpNow? Its a very easily understandable chat tool with everything well organized in separate charts where you can dind how manu chats you are dealing with, settings info on the contact etc...

AU

Anonymous User

07/15/19

4 out of 5

"LiveHelpNow"

What do you like best about LiveHelpNow? Awzome web traffic and visitors visualization, it has integration with salesforce, is very easy for clients to contact us

AU

Anonymous User

06/25/19

5 out of 5

"My experience with LiveHelpNow has been great."

What do you like best about LiveHelpNow? LiveHelpNow is easy to use without any issues. The notification sounds are helpful during busy tasks. They also offer plenty of customization options.

AU

Anonymous User

05/26/19

5 out of 5

"Wonderful product"

What do you like best about LiveHelpNow? Easy to navigate and simple to use. Great product! I would definitely recommend to other employers. Best live chat, email, knowledge management.

KH

Kimberly H

05/21/19

5 out of 5

"Excellent "

What do you like best about LiveHelpNow? Everything from the software to the easy to use instructions u don't have to Google or ask for help.everything u need is in front of u

AU

Anonymous User

05/17/19

3 out of 5

"it has nice chat features"

What do you like best about LiveHelpNow? loved this app and simplicity and it is pretty simple What do you dislike about LiveHelpNow?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].