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8.9

Spot Score

Listrak - Marketing Automation Software

Listrak Reviews in June 2026: User Ratings, Pros & Cons

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4.4

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Listrak Reviews & Ratings

4.4

Very Good

Based on 223 ratings & 250 reviews

Rating Distribution

Excellent

(189)

Very Good

(57)

Good

(2)

Poor

(2)

Terible

(0)

Spotsaas Editor’s POV

Listrak stands out as a robust, user-friendly marketing platform that excels in both email and SMS marketing. Ecommerce businesses in particular find immense value in its ability to streamline communication through advanced automation, segmentation, and personalization. Users frequently praise its intuitive drag-and-drop editor, seamless integration capabilities, ...Read more

Listrak pros and cons

  • Exceptional customer support with knowledgeable and responsive account managers who provide strategic advice and hands-on assistance.

  • Intuitive drag-and-drop composer and user-friendly tools that make it simple to create targeted campaigns without coding expertise.

  • Advanced automation, segmentation, and personalization capabilities streamline communication, saving time and boosting efficiency.

  • Ability to integrate email and SMS marketing into one platform, enabling cohesive multi-channel campaigns.

  • Navigation and user interface are often unintuitive, with a steep learning curve for new users and overwhelming options at times.

  • SMS functionality is limited compared to the email tools, lacking advanced segmentation and other capabilities.

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Showing 31-40 out of 250

AU

Anonymous User

04/17/23

5 out of 5

"Super Helpful Managers and Support"

What do you like best about Listrak? We have a fantastic Account Manager who is incredibly thorough in our monthly meetings and offers helpful strategy tips, both for immediate results and longer-ranging goals/projects. Any time we've had to contact support, they've been incredibly helpful and responsive. What do you dislike about Listrak? Not really a downside exactly, but how successful strategy depends a lot on the account manager. Our current account manager is fantastic! What problems ...

Read more

GR

Grant R

04/11/23

5 out of 5

"A fantastic 2-in-1 platform for Email/SMS needs"

What do you like best about Listrak? Listrak's platform is incredibly intuitive and allows the user to tweak messages to properly suit campaign objectives. I like the ability mix and match email and SMS campaigns in our flows to constantly be a top-of-mind brand for our consumers in our industry. Listrak is always receptive to our feedback and we have weekly calls to improve on our outreach to our audience. What do you dislike about Listrak? Sometimes we encounter issues with the platform ...

Read more

AU

Anonymous User

04/11/23

5 out of 5

"Overall Happy with Listrak"

What do you like best about Listrak? Listrak is easy to use, the composer piece makes it user-friendly for a non-coder. We have a great experience with all of the Listrak Project Managers. What do you dislike about Listrak? Reporting can be improved. When utilizing multiple lists we're unable to duplicate templates and saved messages. What problems is Listrak solving and how is that benefiting you? Listrak is all in one solution , used for email marketing, sms marketing, and onsite ...

Read more

FH

Fatima H

04/07/23

5 out of 5

"Listrak"

What do you like best about Listrak? Listrak is just amazing application for companies, client best marketing application What do you dislike about Listrak? There is nothing least in it best e-commerce online source for sales marketing, Recommendations to others considering Listrak: If your are looking for growth in your business, so my recommendation is to use listrak. What problems is Listrak solving and how is that benefiting you? Good platform for text marketing email marketing easy to ...

Read more

TS

Troy S

04/06/23

4 out of 5

"Digital Marketing"

What do you like best about Listrak? The responsiveness to our needs by our Account Manager Cathleen Damos. She's excellent. What do you dislike about Listrak? The website carousels never seem to load correctly and cause load time issues. What problems is Listrak solving and how is that benefiting you? The triggered and recurring automated capabilities are driving significant new-found revenue for us.

TS

Troy S

04/06/23

4 out of 5

"Digital Marketing"

What do you like best about Listrak? The responsiveness to our needs by our Account Manager Cathleen Damos. She's excellent. What do you dislike about Listrak? The website carousels never seem to load correctly and cause load time issues. What problems is Listrak solving and how is that benefiting you? The triggered and recurring automated capabilities are driving significant new-found revenue for us.

SM

Scott M

04/05/23

4 out of 5

"Using Listrak makes our email marketing robust and intuitive."

What do you like best about Listrak? The newsletter composer is a great tool that gives just enough latitude in its layout and design options while ensuring that (for the most part) emails will display as intended across nearly all email clients. What do you dislike about Listrak? The UI of the site can be buggy, sometimes resulting in the loss of work. The product recommendation builder is particularly rough around the edges and prevents me from wanting to use it. What problems is Listrak ...

Read more

SM

Scott M

04/05/23

4 out of 5

"Using Listrak makes our email marketing robust and intuitive."

What do you like best about Listrak? The newsletter composer is a great tool that gives just enough latitude in its layout and design options while ensuring that (for the most part) emails will display as intended across nearly all email clients. What do you dislike about Listrak? The UI of the site can be buggy, sometimes resulting in the loss of work. The product recommendation builder is particularly rough around the edges and prevents me from wanting to use it. What problems is Listrak ...

Read more

LB

Lauren B

04/04/23

4 out of 5

"Listrak is a great full-service marketing platform"

What do you like best about Listrak? I love that we have a dedicated Account Manager who supports our account. She's a rockstar who pushes through our requests and tracks any support tickets or tickets placed with GXP. In addition, GXP makes automated campaigns easy to implement and maintain. Listrak Support is also quick to get back to me when I need help with anything. What do you dislike about Listrak? I don't like that the platform isn't built well for self-service. With other ...

Read more

LB

Lauren B

04/04/23

4 out of 5

"Listrak is a great full-service marketing platform"

What do you like best about Listrak? I love that we have a dedicated Account Manager who supports our account. She's a rockstar who pushes through our requests and tracks any support tickets or tickets placed with GXP. In addition, GXP makes automated campaigns easy to implement and maintain. Listrak Support is also quick to get back to me when I need help with anything. What do you dislike about Listrak? I don't like that the platform isn't built well for self-service. With other ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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