Top 10 Listen360 Alternatives 2026
Engage, monitor, and promote your customers effortlessly.
Main Features
- Analytics
- Dashboard
- Response Management
- Segmentation
Pricing
Listen360 offers custom pricing plan
Listen360 is a Customer Advocacy Software platform with a user rating of 4.7★ based on 39 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Customer Advocacy Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Listen360 vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Listen360 Current | Customer Advocacy Software | Custom pricing | 4.7 ★ | ✗ No |
 Antavo | Customer Advocacy Software | Free trial | 4.5 ★ | ✓ Yes |
 Referral Rock | Customer Advocacy Software | Free trial | 3.5 ★ | ✓ Yes |
 TrafficManager | Customer Advocacy Software | Free trial | 5.0 ★ | ✓ Yes |
 Prefinery | Customer Advocacy Software | Free plan available | 4.7 ★ | ✓ Yes |
 Smile.io | Customer Advocacy Software | Free plan available | 3.8 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Listen360 alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
Antavo — 4.5★
Turning customers into brand ambassadors with ease.
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What is Antavo?
Antavo is customer advocacy software that helps business deliver exceptional customer experiences by giving user all the data, insights, and behavior change strategies needed to turn best customers into brand ambassadors. It's simple, powerful, and easy to use. Antavo is the CRM solution that ...
Read moreWhat reviewers like about Antavo
- Data-driven insights
- Behavior change strategies
- User-friendly interface
Where Antavo falls short
- May require extensive setup
- Limited customization options
- Not suitable for all business types
Common Features
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Analytics
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Segmentation
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Dashboard
Unique Features
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Customer Engagement
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Customizable Branding
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CRM Integration
Pricing
Free Trial available
Antavo offers custom pricing plan
Referral Rock — 3.5★
Boost growth with referral marketing automation.
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What is Referral Rock?
Referral Rock is customer advocacy software for tech startups. Small companies can use Referral Rock to get more and better customers by sending out a stream of customized emails, tweets, Facebook updates and SMS text messages to the customers of their service providers (like us). It integrates ...
Read moreWhat reviewers like about Referral Rock
- Customizable email campaigns
- Seamless CRM integration
- Boosts customer acquisition
Where Referral Rock falls short
- Limited advanced features
- May require technical knowledge
- Not suitable for large enterprises
Common Features
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Social Sharing
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Analytics
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Dashboard
Unique Features
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CRM Integration
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Customer Engagement
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Customizable Branding
Pricing
Free Trial available
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TrafficManager — 5★
Connect with your customers at every touchpoint.
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What is TrafficManager?
TrafficManager is a customer advocacy (voice of the customer) software that helps companies listen and respond to their customers at the right time and right place across all channels and media. This software provides multichannel, multilingual auto-translation capabilities that are flexible ...
Read moreWhat reviewers like about TrafficManager
- Efficient tracking of performance metrics for affiliates and advertisers, enabling easy data analysis.
- Clear interface that is user-friendly and easy to navigate, even for non-technical users.
- Excellent customer support that is responsive and open to suggestions.
Where TrafficManager falls short
- New users may find the richness of features and customization options overwhelming without adequate support.
- Limited selection of additional apps and connectors in the Marketplace, potentially restricting advanced functionalities.
Common Features
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Segmentation
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Response Management
Unique Features
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Customer Engagement
Pricing
Free Trial available
Prefinery — 4.66★
Engage, delight, and grow customer love.
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What is Prefinery?
Prefinery is a customer advocacy software that lets business delight their customers, make more sales and be loved for it. It gives business the power to communicate with customers in real time, build trust, enhance relationships, respond to issues and take action on feedback in a fraction of ...
Read moreWhat reviewers like about Prefinery
- Step-by-step UI guidance keeps navigation straightforward.
- Mature product with an extensive library of support documents and fast customer support.
- Manages the full referral process end-to-end and generates referral links automatically.
Where Prefinery falls short
- Frequent interface color changes create visual inconsistency and may affect user experience.
- Marketplace has limited third-party app and connector options, which can restrict advanced integrations.
Common Features
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Social Sharing
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Analytics
Unique Features
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Customizable Branding
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Custom Domain
Pricing
Prefinery offers custom pricing plan
Smile.io — 3.83★
Engage, connect, and delight your customers.
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What is Smile.io?
Smile.io unifies customer service, social media and engagement in one all-inclusive platform. It help brands connect with customers over multiple channels, effortlessly engage them across different social platforms, measure customer feedback and sentiment, and take action based on that data, ...
Read moreWhat reviewers like about Smile.io
- Unified customer engagement
- Multi-channel support
- Measures customer sentiment
Where Smile.io falls short
- Complex setup process
- Limited customization options
- May require additional tools
Common Features
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Dashboard
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Analytics
Unique Features
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Customer Engagement
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Customizable Branding
FirstPromoter — 4.47★
Building Trust, Driving Success.
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What is FirstPromoter?
FirstPromoter is an end-to-end software that allows businesses to help their customers and prospects in the long run. From data management to customer communication, FirstPromoter does it all. The software helps business communicate with their audience, manage leads and map relationships for a ...
Read moreWhat reviewers like about FirstPromoter
- Responsive and helpful customer service that surpasses competitors like Keap.
- Easy setup and customizable features make it user-friendly for affiliates and admins.
- Meets B2B SaaS needs with recurring payments and essential features like Stripe integration.
Where FirstPromoter falls short
- Lack of response from customer service in some instances, leading to dissatisfaction.
- Limited reporting capabilities and room for improvement in the dashboard features.
- Occasional complexities in navigating the platform without proper guidance.
Common Features
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Dashboard
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Analytics
Unique Features
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Customizable Branding
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Custom Domain
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Reporting
Pricing
Free Trial available
Wooly Platform — 4★
Customer advocacy made simple.
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What is Wooly Platform?
Wooly is customer advocacy software that makes dealing with customers easy. Wooly listens for customer feedback and represents this feedback with 'hats' that customers can assign to dashboards, tickets, and even people. With the power of machine learning, Wooly uses this feedback to spotlight ...
Read moreWhat reviewers like about Wooly Platform
- Customer feedback representation
- Machine learning insights
- Real-time issue spotlighting
Where Wooly Platform falls short
- Learning curve for new users
- Limited reporting features
- May not suit all industries
Common Features
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Dashboard
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Sentiment Analysis
Unique Features
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Machine Learning
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Customer Engagement
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Ticket Management
Pricing
Wooly Platform offers custom pricing plan
Repshift — 5★
Empower your customers, elevate your brand.
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What is Repshift?
Repshift is the customer advocacy software that helps companies listen to customer feedback, resolve their issues, and turn them into loyal brand advocates. This cloud-based application is essential for any company looking to provide an exceptional customer experience. Repshift arms companies ...
Read moreWhat reviewers like about Repshift
- Listens to customer feedback
- Resolves issues quickly
- Builds brand loyalty
Where Repshift falls short
- May require training for staff
- Limited to customer service
- Complexity in setup
Common Features
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Response Management
Unique Features
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Customer Engagement
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Ticket Management
Pricing
Free Trial available
Repshift offers custom pricing plan
VaultPro — 4.5★
Empowering businesses to unlock customer loyalty.
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What is VaultPro?
VaultPro is a customer advocacy software that helps business delight their customers, get more referrals and organic traffic on social media, collect reviews, increase site's conversion rates, find more leads and increase revenue. VaultPro provides a secure way for users to interact with ...
Read moreWhat reviewers like about VaultPro
- Secure customer interactions
- Increases organic traffic
- Collects customer reviews
Where VaultPro falls short
- Limited customization options
- Higher learning curve
- May require additional tools
Common Features
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Social Sharing
Unique Features
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Customer Engagement
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Engagement Features
Pricing
Free Trial available
GrowSurf — from $775 · 4.13★
Maximize your reach with automated advocacy.
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What is GrowSurf?
GrowSurf software helps customer advocates grow their customer base on social media by sending out email and social media messages in a timely manner. This software is designed to support large advocacy programs involving hundreds, if not thousands, of advocates. The current version focuses on ...
Read moreWhat reviewers like about GrowSurf
- Supports large advocacy programs
- Timely messaging
- User-friendly interface
Where GrowSurf falls short
- Limited features for small businesses
- Basic analytics capabilities
- Requires user engagement
Common Features
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Social Sharing
Unique Features
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Marketing Automation
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Campaign Management
Pricing
Starts from $775/Month
How Listen360 competitors stack up
Listen360 competes with 10 other customer advocacy software tools tracked on Spotsaas. The closest by feature overlap are Antavo, Referral Rock and TrafficManager. Each is compared against Listen360 on rating, pricing and feature coverage below.
Tools similar to Listen360
Searches for "sites like Listen360" and "apps like Listen360" land on the same set of options as "Listen360 alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
What each one offers
Customizable email campaigns
Watch for: Limited advanced features
Efficient tracking of performance metrics for affiliates and advertisers, enabling easy data analysis.
Watch for: New users may find the richness of features and customization options overwhelming without adequate support.
Step-by-step UI guidance keeps navigation straightforward.
Watch for: Frequent interface color changes create visual inconsistency and may affect user experience.
Responsive and helpful customer service that surpasses competitors like Keap.
Watch for: Lack of response from customer service in some instances, leading to dissatisfaction.
Customer feedback representation
Watch for: Learning curve for new users
Listens to customer feedback
Watch for: May require training for staff
Secure customer interactions
Watch for: Limited customization options
Supports large advocacy programs
Watch for: Limited features for small businesses
Why teams look for a Listen360 alternative
Teams usually start looking for a Listen360 alternative for a few concrete reasons:
- May require training
- Limited customization options
- Not suitable for all industries
Picking the right Listen360 alternative: what to weigh
On price, ratings, and standout strengths, the 10 alternatives compare like this: 8 offer a free tier; and TrafficManager is the highest rated at 5★ across 11 reviews.
How we determine rank.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
