Lightico eSignature Reviews in June 2026: User Ratings, Pros & Cons

"easy to use"

What do you like best about Lightico? customers love all the information to hand What do you dislike about Lightico? bit bulky when entering details can time out and have to re sign in What problems is Lightico solving and how is that benefiting you? better for customer if u enter incorect information you have to restart the lightico app as crashes

"Simple & Effective"

What do you like best about Lightico? It saves so much time being able to send the customer the terms and conditions rather than read them out. So when they're reading through documents I can crack on with my work and make my call time as little as possible. I can also ask the customer questions relating to other products we offer at the same time. What do you dislike about Lightico? Sometimes the text message doesn't send straight away and so i have to reinvite the customer, but apart from ...

"It is easy to use for agents and customers! Makes everything much quicker"

What do you like best about Lightico? I like the options to quickly send messages to Customers while on the phone. I can answer any questions they may have on the spot and avoid confusion. What do you dislike about Lightico? I dislike that the signature is not centered on the document but that is just personal prefference. I also dislike how small the documents look and I often find myself zooming in. Recommendations to others considering Lightico: Definitely recommend this service to ...

"Excellent way of visualising the experience of a sales journey for a customer."

What do you like best about Lightico? I like how Lightico allows you to remain compliant during a call, but the conversation flows more fluently. For me, being able to show the customer what they are buying, rather than going into it blind is amazing. The customer can see the specification of their new device and accessories, before saying yes or no. I enjoy how seamless this is to introduce to customers during a conversation. Customers have often commented on how enjoyable this is for ...

"Great system to make interacting with customers easy"

What do you like best about Lightico? The simple layout which makes it easy for our customers to review and accept documents. Inviting customers is very easy and fflexible with both text and email message options. Seems to be very reliable and rarely have issues on the platform. The ability to show customers photos of products which is a great tool especially if a customer isn't confident searching for something themselves. Also proving useful with the pandemic and all of our retail stores ...

"The simplicity of life"

What do you like best about Lightico? the speed the ease and over all customer experience is amazing, customer love it i love just makes sense to use it. its very easy to use and very fast the added extras of being able to seen the device picture, with the times were in and customers unable to see the device or get a real understanding we can send the ma picture with the basic information which is all a customer needs, the camera ,the memory the size of the device and there variation of ...

"LIGHTICO IS VERY HELPFUL."

What do you like best about Lightico? I LIKE BEING ABLE TO DO CC VERIFICATION EASILY. What do you dislike about Lightico? I DISLIKE HOW LONG IT TAKES THOUGH, SOMETIMES CAN BE SLOW. What problems is Lightico solving and how is that benefiting you? EVERYTHING IS GREAT MOSTLY.

"Lightico is great!"

What do you like best about Lightico? To be able to interact with customers with T&C's and product information without taking too much time to verbally confirm them What do you dislike about Lightico? Can't rotate a phone to landscape to be able to read the T&C's What problems is Lightico solving and how is that benefiting you? Getting T&C's done quickly which allows me to take more calls

"Easy to use"

What do you like best about Lightico? everything is easy to use and quick to locate What do you dislike about Lightico? Terms do not update the same day as the company change them What problems is Lightico solving and how is that benefiting you? terms and conditions, the ownership is on the customer

"Quick and Efficent"

What do you like best about Lightico? i love that i can build all the documents i need with just a few clicks. from document building to sending the texts to customers for them to approve the documents and we can see what is going on so as to guide the customer and help if they have any issues. its a lifesaver during this lockdown as reading it all out can be one of the worst things in the world but to be able to get it all out in a singe message is great. What do you dislike about ...