8.9
Spot Score

Lever Review: Is It The Right Applicant Tracking System (ATS) For Your Team?
Best for SMB teams · Mid-market · Enterprise
Lever offers custom pricing plan

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SpotSaaS Analysis for Lever
Lever is an applicant tracking system (ATS) primarily used by Talent Acquisition Leaders and Recruiting Managers in companies ranging from 100 to over 5,000 employees. With a 4.4/5 rating from 1,947 reviews, it is broadly validated as a reliable choice for streamlining recruitment processes.
Lever excels in automating repetitive recruitment tasks, which significantly boosts efficiency for HR teams. Its user-friendly interface requires minimal training, allowing quick adoption even among non-technical users. However, a notable limitation is its inconsistent customer support post-implementation, which can lead to delays in resolving issues.
Quick facts about Lever
What is Lever?
Lever is a leading Talent Acquisition Suite that makes it easy for talent teams to reach their hiring goals and to connect companies with top talent. Lever is the only platform that provides all talent acquisition leaders with complete ATS and robust CRM capabilities in one product, LeverTRM. Its powerful applicant tracking system empowers hiring teams at growing businesses to streamline their recruiting efforts and convert qualified candidates in a more predictable, scalable, and repeatable way.
Pricing
Lever offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SSO & MFA supported
Data residency:🇺🇸
Lever Software Demo
Lever was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Lever
- Use cases
- Technology, SaaS, Healthcare
- Team types
- Talent Acquisition Leaders, Recruiting Managers
- Company size
- 100 – 5,000+ Employees
Why teams choose Lever
Automates and streamlines repetitive recruitment tasks like scheduling, email management, and interview feedback, saving time and improving efficiency.
Intuitive, user-friendly interface with minimal training needed, enabling quick adoption across teams, including non-technical users.
Enhances collaboration and transparency within hiring teams and stakeholders by centralizing information and processes.
Is Lever right for you?
What buyers should know before shortlisting Lever
Lever is an advanced applicant tracking system (ATS) that caters effectively to small and mid-sized companies while providing features that resonate well with recruiters and hiring managers alike. Its intuitive user interface and seamless integration with Gmail, Google Calendar, and LinkedIn make it a top choice among ATS solutions, simplifying recruitment processes like scheduling, feedback collection, and communication with candidates.
Lever’s ability to consolidate workflows into one platform enhances collaboration and ensures better organization for hiring teams. Its standout features—such as nurture campaigns, bulk actions, and customizable scorecards—significantly save time while improving hiring efficiency and candidate experience.
However, Lever does have limitations. For larger enterprises with complex workflows, its lack of granular configurability and certain advanced integrations (such as with Microsoft Teams or Zoom) could present challenges.
Its reporting capabilities, though functional, might not meet the requirements of businesses with higher compliance or extensive data demands. Additionally, the platform comes at a premium price, which may be prohibitive for smaller organizations.
Overall, Lever shines as a user-friendly, robust ATS that prioritizes efficiency, transparency, and collaboration. While it may not fulfill every enterprise-level need, its ability to simplify recruitment processes and reduce time-to-hire makes it an excellent choice for growing companies.
Lever pros and cons
- Lever pros
Automates and streamlines repetitive recruitment tasks like scheduling, email management, and interview feedback, saving time and improving efficiency.
Intuitive, user-friendly interface with minimal training needed, enabling quick adoption across teams, including non-technical users.
Enhances collaboration and transparency within hiring teams and stakeholders by centralizing information and processes.
- Lever cons
Customer support post-implementation is inconsistent and unresponsive at times, leading to delays in issue resolution.
Limited customization options for workflows, scorecards, and career pages, which may not meet the needs of larger organizations or advanced use cases.
Ready to try it?
Get started with Lever
Connect with the team for a personalised demo.
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Compare Lever side-by-side with top Applicant Tracking System (ATS) alternatives.
What is the pricing of Lever?
Lever uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Lever reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 465 reviews, with strong overall satisfaction.
What buyers like
- Automates and streamlines repetitive recruitment tasks like scheduling, email management, and interview feedback, saving time and improving efficiency.
- Intuitive, user-friendly interface with minimal training needed, enabling quick adoption across teams, including non-technical users.
- Enhances collaboration and transparency within hiring teams and stakeholders by centralizing information and processes.
Common complaints
- Customer support post-implementation is inconsistent and unresponsive at times, leading to delays in issue resolution.
- Limited customization options for workflows, scorecards, and career pages, which may not meet the needs of larger organizations or advanced use cases.
- Duplicate calendar invites and lack of advanced integration with tools like Microsoft Teams, Outlook, or Zoom (especially on lower-tier plans) frustrate some users.
What users are saying
EM
Emily Mulholland
04/27/21
Great ATS for a small HR team
Lever provides valuable insights for a small HR team lacking a dedication recruiter. We were able to streamline our process, implement standardized ...
Read more
RH
Ryan Hanna
04/07/21
Lever ATS
Lever has helped us automate so many different things that we were previously doing manually - reporting, emailing candidates, interview scheduling, ...
Read more
MH
Michaela Höferová
03/31/21
Strong CRM+ATS tool
The implementation phase of Lever was superb (thanks to Katie), I also really like the customer care and the way the product team thinks of the ...
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KB
Karla Baierl
02/10/21
Lever's customer service with issues is…
Lever's customer service with issues is not good. Recently, they have had two critical core system functionality failures, with no forward ...
Read more
L
Lee
01/26/21
Excellent ATS
We have recently implemented Lever, and so far it has been great. The whole procurement process was very efficient and demos were designed to our ...
Read more
T
Tamara
01/25/21
Great Transition! Awesome team!
Great Customer service and hands on support. We are very excited to start using this product. Thank you!
What are the features of Lever?
Access Control in Lever allows administrators to manage user permissions and control access to sensitive recruitment data within the ATS. By…
Applicant Tracker in Lever is a centralized feature that enables recruiters to monitor candidate progress across every stage of the hiring p…
Assessment Management in Lever provides tools to create, assign, and evaluate skills-based tests or assessments for candidates. This feature…
Auto Scheduling in Lever automates the process of arranging interviews by syncing with team calendars and offering candidates available time…
Calendar Sync in Lever integrates with calendar tools like Google Calendar and Outlook to streamline interview scheduling. This feature ensu…
Candidate Screening in Lever involves automated tools and filters that help recruiters quickly identify qualified applicants based on predef…
Candidate Sourcing in Lever enables recruiters to find and engage potential candidates through multiple channels, including job boards, care…
Collaboration Tools in Lever allow hiring teams to share feedback, tag colleagues, assign tasks, and track decisions within a unified platfo…
Compliance Management in Lever helps organizations adhere to legal and regulatory standards, such as GDPR and EEOC. It provides audit trails…
Feedback Collection in Lever simplifies gathering structured interview feedback from hiring team members. Integrated forms and reminders ens…
Interview Scheduling in Lever streamlines the process of organizing interviews by allowing recruiters to coordinate availability, send invit…
Job Boards in Lever provide integrated posting capabilities that allow recruiters to publish job openings across multiple platforms from a s…
Onboarding in Lever supports the transition from candidate to employee by automating tasks such as document collection, training assignments…
Predesigned Email Templates in Lever enable recruiters to send consistent, professional messages throughout the hiring process. These templa…
Referral Tracking in Lever allows employees to submit referrals and track their progress through the hiring funnel. This feature supports in…
Resume Parsing in Lever automatically extracts key candidate information from uploaded resumes and organizes it into searchable profiles wit…
Single Sign-On (SSO) in Lever enables users to access the platform using their organization’s existing login credentials, enhancing security…
Video Interview in Lever allows recruiters to conduct remote interviews directly within the platform or through integrated tools. This featu…
e-Signature in Lever facilitates the digital signing of offer letters and other hiring documents. Integrated within the ATS, this feature en…
Lever security and data handling
Key compliance certifications and security features for IT and security teams evaluating Lever.
Certifications
Security features
Developer & data
Alternatives to Lever
Why buyers keep looking beyond Lever
Lever’s comprehensive features, including ATS and CRM integration, may be more than necessary for small businesses or startups with simpler hiring needs, leading to underutilization.
While Lever offers a robust suite, its pricing can be higher than leaner alternatives like Breezy HR or Workable, making it less accessible to budget-conscious organizations.
Due to its depth and features like pipeline customization, analytics, and automation, new users—especially those without prior ATS experience—may require time and training to adopt the platform effectively.
Some users report that deeper insights and customized analytics are only available in higher-tier pricing plans, making reporting limitations a concern for growing businesses.
While Lever integrates with many tools, competitors like Greenhouse or SmartRecruiters may offer broader or more flexible integration ecosystems, especially for enterprise HR stacks.
Unlike some newer platforms with fully featured mobile recruiting apps, Lever’s mobile accessibility is limited primarily to responsive web experiences, which might be restrictive for on-the-go hiring teams.
Lever Customers
Lever Support Options
Frequently Asked Questions About Lever
Common questions buyers ask before choosing Lever.
Lever is a Applicant Tracking System (ATS). Lever offers Access Control, Collaboration Tools, Feedback Collection, Single Sign-On (SSO), Predesigned Email Templates and many more functionalities.
Buyers commonly note the following limitations of Lever: Customer support post-implementation is inconsistent and unresponsive at times, leading to delays in issue resolution.; Limited customization options for workflows, scorecards, and career pages, which may not meet the needs of larger organizations or advanced use cases.; Duplicate calendar invites and lack of advanced integration with tools like Microsoft Teams, Outlook, or Zoom (especially on lower-tier plans) frustrate some users..
Some top alternatives to Lever includes Comeet, Recruiterbox, Simplicant, Avature and JobScore.
Lever offers Quotation Based pricing model
The starting price is not disclosed by Lever. You can visit Lever pricing page to get the latest pricing.
Ready to try it?
Get started with Lever
Get connected with the team for a personalised demo.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].














