Less Annoying CRM Reviews in July 2026: User Ratings, Pros & Cons

Great customer service!

What do you like best? We have been using your solution since early summer and I want to let you know just how happy and impressed I am with both the solution, BUT especially your team. I'm in my early 60's, have owned a software company for 2 decades and have been in technology since graduating from college. I have NEVER worked with a more capable and positive team of professionals. What do you dislike? We use a different 3rd party email campaign solution and in the future it would be ...

Incredible enthusiastic staff and support

What do you like best? The staff are the best! I get almost instant response to email questions. LACRM has great videos and learning tools. The product lives up to its name. I can use it with my computer and my smart phone, so I always have the information and reminders that I need. What do you dislike? There is nothing I seriously dislike. There are a few more advanced features, like auto-logging of phone calls, that might be nice. However, with advanced features come complexity, and ...

Former ACT User

What do you like best? It was fairly easy to transfer my ACT CRM database to LACRM. Loving having access to all my info from my Mac and iPhone everywhere I go. Great product. Glad I found LA CRM! I highly recommend it. What do you dislike? There w is no way to transfer the ACT groups and notes to LACRM groups. What business problems are you solving with the product? What benefits have you realized? Cloud access

A CRM that's both user-friendly and easy to utilize.

PROS & CONS What are the best aspects of this product? I like how the CRM lets me make pipelines for accounts. That way, all of our organization members can look at where we currently stand when it comes to progress for every client we're dealing wiht. I like having the option in attaching leads to an account. That way, I can see what I need to be doing for following up. What aspects are problematic or could work better? No complaints here! Less Annoying does just about anything we ...

Great price, intuitive user interface, robust features without being overwhelming

What do you like best? Rule No. 1 with a CRM is, if it's hard to use, your people won't use it. With LACRM, it has such a simple, user-friendly design yet lots of flexibility for customization, I find it nearly universally used by all who need to be using it. What I particularly like are the short videos attached to learning about how any feature works, and how fast they are to respond to any questions. What do you dislike? They have a good workaround for not having aapp (copy and ...

A cloud-based software that's both powerful and intuitive.

PROS & CONS What are the best aspects of this product? I like how LA CRM is entirely cloud-based. It's zippy. I can use it on any device. What's more, it can be customized. What aspects are problematic or could work better? It'd be nice to settle for a more powerful version for mobile use. Currently, the version that I have is swift. Unfortunately, it's too basic for its own good. Adding in several more functionality would be awesome. What specific problems in your company were ...

I would recommend Less Annoying CRM to anyone! Especially small start ups

What do you like best? We are a start up non profit and Less Annoying CRM has been a game changer for us. We use it to manage our community relationships, volunteers, contacts, and track our moving processes with the pipeline feature. The CRM is so EASY to use. We looked at a lot of different programs before deciding to got with Less Annoying CRM. The name is spot on, all the other CRM programs we tried were to complicated to set up and not user friendly. I set up Less Annoying CRM in ...

Simple and Organized!

What do you like best? The intuitive, easy-to-use website interface that can be customized without becoming too complicated. The customer service is prompt, personal, and accurate. What do you dislike? The report feature is a little bare-bones and not as customizable as we need. We make it work the best we can, but it requires some more work on our end. Recommendations to others considering the product Less Annoying is somewhere between an address book and an Excel spreadsheet. It ...

Best CRM I have found in 25 Years, Let me tell you why...

What do you like best? Ease of use! Every other CRM has been overdevloped to the point that I would have to learn a whole new "language" just to get the CRM to do anything. LACRM, is crisp, clean, straight-forward and easy to use - OUT OF THE BOX! What do you dislike? That they call it "Less Annoying... CRM" because it is the opposite.... but I get it... it's the irony of it all so it is memorable. Recommendations to others considering the product Free for 30 days, it is WAY under ...

Best CRM in the market

What do you like best? I love the user friendly interface, how easy it is to use and customize, as well as to train brand new person to use, and of course, their awesome customer service!!! What do you dislike? User permission levels can be a bit more customizeable; Export should all data that was uploaded (i.e. If I uploaded a contact with 3 phone #s, all 3 phone #s should be downloaded. Recommendations to others considering the product I've been recommending them since the day ...