Less Annoying CRM Reviews in July 2026: User Ratings, Pros & Cons

Easy to customize and great support

What do you like best? I love how customizable it is. It takes seconds to add new fields and move them in the layout. And fully customizable pipelines really add value. When you do need help, someone usually replies to your support request within one hour. Their answers are always relevant and useful. What do you dislike? There isn't much I dislike and those small features which I think could be added are being worked on by the development team and added all the time. I didn't used ...

Not Just for Sales

What do you like best? Client info+calendar+history at a glance What do you dislike? Would like even more customization tools What problems are you solving with the product? What benefits have you realized? Details don't fall through the cracks. Don't have to reask client or comb through old emails for information. Used to have three different areas to search for information about any one client. Now all in one place.

Great and userfriendly system

What do you like best? After working with older databases throughout my past jobs, it is honestly a breath of fresh air to be using a CRM system that is convenient and easy to use. I am not doubling up on work by putting in notes and interaction when I can simply blind copy an address and have it automatically link up to the correct user in the CRM system. The simplistic layout makes it easy to navigate. I appreciate the support system that goes along with this program. If I ever have ...

Delighted with LACRM

What do you like best? ease of use & integration with MailChimp What do you dislike? The Task tool could be somewhat enhanced. What problems are you solving with the product? What benefits have you realized? I use LACRM to manage an angel investment networks, tracking both investors and and companies. So easy to use and configure, nice pricing, and the best customer support I have ever experienced with any online tool. It is perfect for what I am doing.

Great User Experience

What do you like best? The ease of use of the calendar feature. What do you dislike? Would be great to have a dedicated ios app What problems are you solving with the product? What benefits have you realized? Customer followups are way easier with LACRM; my team and I are way more organised with the notes and leads features available.

The One CRM I Am Still Using

What do you like best? It's so simple that I, nor my team, needed training. What do you dislike? Honestly, I don't have any complaints. It does exactly what it promised to do, be a less annoying CRM. What problems are you solving with the product? What benefits have you realized? I'm following up with my clients and referral partners flawlessly.

No-nonsense, customizable CRM that's perfect for small business teams.

What do you like best? I run a small business online with the help of a remote, dispersed team. LACRM has enabled us to track and develop customer relationships since I took over the company almost 7 years ago, and it has grown along with us. It's very customizable; for example, we don't have a traditional "sales funnel" but rely more on long-term relationship-building. Export/import is robust, as is the ability to merge contacts and history when needed. What do you dislike? ...

Truly Awesome Application!!!!

What do you like best? I've worked in software development for 20+ years and have never encountered such an intuitive and user-friendly application like LACRM. It was so easy to learn to use, required minimal training. It has provided instant business results for our sales team, who have nothing but positive things to say about it. The application does a great job tracking contacts. Additionally, it is super easy to add custom fields, run reports and integrate with Outlook or Google ...

Simple and effective to use

What do you like best? LACRM provides the key information for my contacts and at what stage they are in the sales cycle. Don't bother with other packages that offer to many features, that no one actually uses. - Keep it simple for effective sales What do you dislike? I'm not sure there are any features that I dislike What problems are you solving with the product? What benefits have you realized? I have loads of contacts, being personal and a reminder of where I'm at with ...

Amazing contact manager, very light weight CRM

What do you like best? Intuitive, appealing, simplicity, effective. What it means to do, it does exceptionally well. I came across the product while searching for a CRM for my business. Definitely not a fit for my business, as it lacks automations, workflows, etc... However, I thought it was such a great product that I purchased a seat for my personal use. LACRM is now my personal contact manager, which is a database I keep separate from my CRM program. What do you dislike? Not much ...