9.2
Spot Score
Lavu Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69 / Month
Lavu Reviews & Ratings
Spotsaas Editor’s POV
Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more
Lavu pros and cons
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 51-60 out of 422
CM
Caroline McCord
12/28/22
Super helpful and patient with me.
Date of experience: December 29, 2022
J
Justin
12/28/22
Rate correction was handled quickly
As always excellent customer service. David was great!
HH
Hero hookah lounge
12/22/22
Receipt printer
Receipt, printer wasn’t working and cash drawer also
KR
Keith Russell
12/15/22
We have been trying to resolve a…
We have been trying to resolve a gratuity and tax issue with your team for 2 days to no avail.
AO
Art of Catering customer
12/14/22
Thank you again for all your great help
Date of experience: December 15, 2022
C
customer
12/01/22
Best rep ever
Best rep ever, super knowledgable and helpful. Fixed every issue and then some with minimal experience on my end. Thank you much!
SH
Sylvester Helhoski
11/15/22
as always excellent customer service
as always excellent customer service, Allen today was excellent
PL
Perry Li
11/13/22
Installers here 3 times
Installers here 3 times They have no clue what they are installing They all leave saying not my job
KB
Ken Bell
11/10/22
Alan helped me with two problems
Alan helped me with two problems, fixed them and was off the phone in 5 minutes. Thank you!
HE
Henry Elmore
11/06/22
Great work by
Date of experience: November 07, 2022
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].