9.2
Spot Score
Lavu Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69 / Month
Lavu Reviews & Ratings
Spotsaas Editor’s POV
Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more
Lavu pros and cons
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 41-50 out of 422
DO
Dallas Opoku Wendelboe
01/21/23
Thank you Allan for the Help
Thank you Allan for the Help! I have been with Lavu for 4 year and they always solves the problem! Thank you lavu!
M
Mark
01/19/23
Thorough and issue resolved.
Date of experience: January 20, 2023
AL
Alberto Luna
01/19/23
My trainer was excellent!
My trainer was excellent!! He explains very well and is really patient.
C
customer
01/17/23
Excellent customer support
Quick response from support during phone call, and quicker issue resolution.
M
Manny
01/13/23
Allen helped me quickly and completely
Date of experience: January 14, 2023
M
Mark
01/10/23
Great support
We don't have many problems or issues, but when we do Lavu Support is always always to get them straightened out without too much difficulty.
ST
Steve Tavern on the Lake
01/06/23
Great job helping resolve our credit…
Great job helping resolve our credit card formatting issue. And print routing issues
JK
Justin Karborani
12/29/22
Dave was a great help
Dave was a great help. He solved all my problems and kept me informed about future events regarding my account. He insured me he would contact me yesterday and he did as he said…very helpful and nice.
AU
Anonymous User
12/28/22
"The most robust POS for your restaurant!"
What do you like best about Lavu? Interfacing merchant portal to set up menu items, pricing, groupings, etc. What do you dislike about Lavu? Needs more report options like date ranges. Recommendations to others considering Lavu: Lavu is a great POS system. The integration is seamless. Make sure users know what they want out of it to get the most out of it. What problems is Lavu solving and how is that benefiting you? We are not experiencing problems at this time.
E
Eddie
12/28/22
Bryan Scarrah with Lavu
Bryan Scarrah with Lavu is great to work with. Communication, punctuality, and ability to be on time to meeting are all great. Lavu is a fast and user friendly system with a lot to offer that most competitors can't. The cost to run the Lavu software is also affordable and offers more than what you could ask, for the price.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].