9.2
Spot Score
Lavu Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69 / Month
Lavu Reviews & Ratings
Spotsaas Editor’s POV
Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more
Lavu pros and cons
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 271-280 out of 422
EC
Enrigo Cary
02/16/22
wonderful help from Nicky
wonderful help from Nicky. She was very helpful!!!
SF
Salvador Flores
02/15/22
quick and attentive
Date of experience: February 16, 2022
S
Stephanie
02/15/22
Hank had great customer service skills…
Hank had great customer service skills and was very heplful in providing fast solutions!
T
TimesCoffeeShop-Kailua
02/14/22
Tom Walker was a great help and very…
Tom Walker was a great help and very knowledgeable!
BM
Bashar Mashal
02/14/22
She was great help
Date of experience: February 15, 2022
RO
roger otting
02/14/22
Case #00346204
Case #00346204. Hank was the associate who helped me process a refund for a customer. He was very knowledgeable about the case and did not have to be brought up to speed on the details. He needed two additional pieces of information which I provided, and immediately sent the confirming email we needed. Mir was the original associate who handled the intake of my request. Both men were very professional and courteous.
AL
Arturo Luna
02/13/22
kept trying different things to fix the…
kept trying different things to fix the problem. I had a problem with the credit card swiper not connecting to the printer. He was able to get it fixed
JA
Joshua Athanasakes
02/12/22
Printer nightmare made simple
Tom was very helpful and made the troubleshooting process a breeze. I greatly appreciate him for the service he provided us and allowed us to resume taking orders. Thanks again Tom!
WB
Warren Bell
02/11/22
Synchronize KDS displays
Nikki was very helpful with a rather vague request. I wanted to synchronize the two tablets that serve as our KDS, because the food runner was not aware when a cook finishes a ticket and bumps it. On the foodrunner side they think the order is still being prepared. Nikki researched our options but couldn't find a way to bump simultaneously. We have improvised and have found another way
J
John
02/10/22
Davio is very good he help a lot
Davio is very good he help a lot Thank you
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].