9.2
Spot Score
Lavu Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69 / Month
Lavu Reviews & Ratings
Spotsaas Editor’s POV
Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more
Lavu pros and cons
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 211-220 out of 422
PB
Plum Branch Yacht Club
03/31/22
GREAT
GREAT service thanks
A
Anonymous
03/31/22
We needed historical data
We needed historical data. You provided promptly. Thanks!
C
customer
03/30/22
Very helpful
Very helpful , Genius support
FR
Fariba Rad
03/30/22
Horrible customer service!
After talking to 3 different people for hours, My issue was not resolved and I was told i would get a call back today which did not happen. Horrible customer service!!!
SB
Sarah B
03/30/22
Exceptional Support Experience
Sohaib Ismail Ranani is a pleasure to work with. He is responsive, knowledgeable, and patient with me as we step through the various issues. I am beyond thrilled to work with Shane and now feel as if I have a partner at Lavu. Thank you!
C
customer
03/30/22
Excellent service
Excellent service, thank you Alicia
LS
Linda S
03/30/22
Roy was very helpful
Roy was very helpful. I have always received top notch customer service from Lavu and we have been customers for many years. Linda S
JG
Jeff Gossett
03/29/22
Reality of greatness of one but issues of many.
Lavu obviously has issues but Sohaib is one of the few people that actually care to help with the issues you have, that I have come across in the Lavu system. This five star review reflects him more than it does the system itself.
A
Agent
03/28/22
Helpful & kind
Date of experience: March 29, 2022
NU
Nadine Urbani
03/27/22
Sohaib was really helpful and had lots…
Sohaib was really helpful and had lots of patience guiding us through the set up of Lavu. Even though we had some obstacles, he made it happen! Thank you for your support and time! It's all working smoothly now.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].