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9.2

Spot Score

Lavu - POS Software

Lavu Reviews in July 2026: User Ratings, Pros & Cons

Revolutionize your restaurant with Lavu's innovative technology.

4.1

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Starts from $69 / Month

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Lavu Reviews & Ratings

4.1

Very Good

Based on 527 ratings & 422 reviews

Rating Distribution

Excellent

(312)

Very Good

(69)

Good

(15)

Poor

(6)

Terible

(20)

Spotsaas Editor’s POV

Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more

Lavu pros and cons

  • Easy setup and user-friendly interface, making operations smooth for businesses.

  • Efficient onboarding process with excellent support staff, simplifying the transition for users.

  • Reliable and customizable system that modernizes operations, meeting business needs effectively.

  • Strong customer service with a responsive and supportive team, ensuring a positive user experience.

  • Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.

  • Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.

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Showing 201-210 out of 422

C

customer

04/10/22

5 out of 5

exelent

Hi my name is Avderim from mrbruno's Pizza in Little ferry nj i was talking too Mir about one ouwer and he was very good thank you Mir for you time very good employer thank you

J

JJF

04/10/22

5 out of 5

Closing Ticket and Getting Home

I had a ticket that would not close and it was preventing me from doing the end of night paperwork. I called and the technician had the situation cared for within minutes.

RP

Raj patel

04/08/22

5 out of 5

Good customer service.

Date of experience: April 09, 2022

HW

Hilton Wiggins

04/07/22

5 out of 5

We have been using Lavu for several…

We have been using Lavu for several years now and they have always been very helpful and polite when we call in for service.

C

customer

04/06/22

5 out of 5

Thanks for your help, Nicki!

Nicki was amazing, very patient and explained everything thoroughly. All of my issues were fixed without a hitch.

H

Haydn

04/05/22

5 out of 5

Thanks Roy

Thanks Roy, very helpful and exactly what we needed.

CT

customer The Rusty Melon

04/05/22

5 out of 5

The team worked hard so 5 stars

The team worked hard so 5 stars. But being without printers for 2 days is absolutely unacceptable.

CC

Commons Cafe

04/03/22

5 out of 5

card reader was offline in our cafe…

card reader was offline in our cafe this morning. i called support. i got thru to a person immediatley. they walked me through resetteing the printers. took about 15 minutes to get both registers back on line. very friendly. very helpful

C

customer

04/03/22

5 out of 5

Very helpful and fixed my problem!

Date of experience: April 04, 2022

TL

Tess-maria Leon

04/02/22

5 out of 5

Excellent support and response from Roy

Service and response from Roy was excellent.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].