9.2
Spot Score
Lavu Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69 / Month
Lavu Reviews & Ratings
Spotsaas Editor’s POV
Lavu POS has mixed user reviews. Customers report the system is easy to learn and has 24/7 support that responds quickly. However, billing discrepancies and difficult cancellation processes are recurring complaints. Before shortlisting, verify how billing cycles work in your contract and confirm the cancellation policy in writing. The platform works well for ...Read more
Lavu pros and cons
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 111-120 out of 422
C
customer
07/28/22
Easy to reach and always resolves our…
Easy to reach and always resolves our questions or concerns.
C
customer
07/27/22
Support Personnel
Support personnel was very helpful.
C
customer
07/23/22
Hank is always very helpful
Hank is always very helpful. Thank you.
TF
The French Press
07/20/22
Great service from Hank!
Date of experience: July 21, 2022
IL
Ibissa lounge bar
07/20/22
I was having a problems with one of my…
I was having a problems with one of my registers and your team was with me all the time that I need it to fix the problem .the were really mice and helpful..now my problem is fix thanks to you and your team
KC
Kurt Carlson
07/19/22
Allen was very helpful
Date of experience: July 20, 2022
LA
Luis A
07/19/22
"Efficiency"
What do you like best about Lavu? To have access to special reports and to be able to organize the POS with my products What do you dislike about Lavu? I can not move or organize the category Windows as I desire. If I erase an item from the menu, it won´t erase in Marketman or vice versa. What problems is Lavu solving and how is that benefiting you? Better organization in my restaurant from sending orders to the kitchen to getting really specific reports.
CP
Carissa Pacheco, Office Manage
07/17/22
Excellent Customer Service
My sales rep was an absolute pleasure. He was helpful, polite & gave great customer service.
C
customer
07/16/22
Got great help from the CS who arranged…
Got great help from the CS who arranged a good solution.
OG
Omid Ghiassi
07/13/22
Polite and knowledgeable staff
Date of experience: July 14, 2022
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].