9.2
Spot Score
Lavu Review: Is It The Right POS Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Starts from $69 / Month
NMPC
Growler Round
Izzy'sTrusted by many companies including NMPC
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Lavu
Lavu is a POS software solution primarily used by restaurant managers, front-of-house staff, and inventory managers in small to medium-sized businesses. With a rating of 4.1 out of 5 from 527 user reviews, it is broadly validated, indicating a generally positive reception with some areas for improvement.
Lavu's easy setup and user-friendly interface streamline operations, making it a valuable tool for hospitality businesses. The efficient onboarding process, supported by excellent staff, simplifies transitions for new users. However, potential buyers should be aware of issues with the billing and cancellation process, which can lead to unexpected charges and difficulties in service termination.
Quick facts about Lavu
What is Lavu?
Revamp your restaurant business with Lavu. This iPad point of sale system is revolutionizing the way restaurants, bars, and more operate. Say goodbye to tedious tasks like inventory management and customer care, as Lavu streamlines these processes. With a global presence in 80+ countries and used by 1000+ restaurants, Lavu's automated loyalty redemption technology gives real-time operational efficiency. Customize your menu with images, descriptions, and recipes. Categorize, add happy hours, and offer pre-ordering option for a seamless experience. Integrated loyalty app web console and server functions like seat & course numbering, check splitting, and order transferring takes your business to the next level. Enjoy multiple payment options and a user-friendly full touch screen
Pricing
Starts from $69 / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Lavu Software Demo
Lavu was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Lavu
- Use cases
- Restaurants, Bars, Hospitality businesses
- Team types
- Restaurant managers, Front-of-house staff
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Lavu
Easy setup and user-friendly interface
Efficient onboarding with excellent support
Customizable system that modernizes operations
Is Lavu right for you?
Best for small to medium restaurants needing easy, customizable POS solutions.
Choose Lavu if
- You want a simple, user-friendly iPad POS with quick setup and onboarding.
- You need automated loyalty redemption to boost customer retention in real time.
- You operate a restaurant, bar, or hospitality business seeking streamlined inventory management.
Consider alternatives if
- Your business requires advanced gift certificate management included in basic plans.
- You depend heavily on extensive third-party integrations and marketplace extensions.
What buyers should know before shortlisting Lavu
Lavu POS system has garnered a mix of reviews, showcasing both its strengths and weaknesses. Despite some negative feedback regarding billing issues and customer service, the overwhelming sentiment from satisfied users highlights the system's ease of use, smooth onboarding process, and exceptional customer support.
Customers appreciate Lavu's modern technology, customizable features, and reliable performance. Transitioning from other systems like TouchBistro to Lavu was deemed seamless, with users praising the system for its efficiency and user-friendly interface.
The support team, available 24/7, receives consistent praise for their responsiveness and assistance. While there are mentions of billing discrepancies and challenges in canceling services, the majority of users find Lavu to be a valuable asset to their businesses, streamlining operations and providing a positive experience overall.
For those seeking a straightforward POS solution with robust support, Lavu remains a popular choice.
Lavu pros and cons
- Lavu pros
Easy setup and user-friendly interface
Efficient onboarding with excellent support
Customizable system that modernizes operations
- Lavu cons
Billing and cancellation process issues causing unexpected charges
Inconsistent customer service responsiveness
Ready to try it?
Get started with Lavu
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Lavu side-by-side with top POS Software alternatives.
What is the pricing of Lavu?
Lavu reviews and ratings
Buyer sentiment
Overall positive sentiment highlights ease of use, smooth onboarding, and strong customer support despite some billing and service inconsistencies.
What buyers like
- Ease of use
- Customer support
- Customizability
Common complaints
- Billing issues
- Customer service responsiveness
What users are saying
GR
Gerardo Revuelta Lara
12/06/24
Ive been in business for almost 20…
Ive been in business for almost 20 years and been using Lavu for almost 6 years, and it is by far the best POS Ive ever had. Its so easy to set up, ...
Read more
N
NAVA
11/10/24
DONT GET THIS POS SYSTEM SCAMERS!
DONT GET THIS POS SYSTEM!! Trust me when I say this, all of the other people who said its great then leave the company because of scammers. It has ...
Read more
TT
Tommy Tong
09/24/24
Fantastic onboarding
Fantastic onboarding. I switched from Touchbistro and it was very easy for me. Brian was excellent and took care of everything. Very smooth.
EH
Eric Hagglund
08/04/24
worst company ever
worst company ever, They dont care and have no customer service. NOT A GOOD COMPANY at all. I canceled this service 2.5 months ago and keep getting ...
Read more
RB
Ryan Beltran
05/24/24
GREAT WORK GUYS
Hello. I am so impressed with the LAVU POS SYSTEM! Fun for the whole family.
J
J-Dog
05/24/24
What's not to love with Lavu?
Reliable, customizable, modern technology! Love our Lavu system
What are the features of Lavu?
Barcode scanning is a widely used technology in the world of software applications. It is a process that involves the use of a device, such…
Customer Account Profiles is a feature commonly found in software applications that is designed to help businesses manage their customer rel…
Discount Management is a powerful feature that allows users to easily create and manage discounts within their software. This feature allows…
Gift Card Management is a software feature that allows businesses to easily manage and track their gift card programs. It is a comprehensive…
The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…
Retailers and other businesses sponsor loyalty programs that offer rewards, discounts, and other unique incentives to recruit and keep custo…
Ordering Automation refers to the use of software technology to streamline and improve the order-taking process in various businesses. This…
Pricing management is a crucial aspect of any business, regardless of its size or industry. It involves the strategic management and control…
A Restaurant POS, or Point of Sale, is a software that provides various features to help manage and streamline operations in a restaurant. T…
Sales Tracking is an essential feature that is used by businesses to monitor their sales activities and performance. It is a process that in…
A touch screen billing system refers to the use of a digital interface that allows users to input and process payment information through di…
Lavu security and data handling
Key compliance certifications and security features for IT and security teams evaluating Lavu.
Certifications
Developer & data
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Lavu Customers
NMPC
Growler Round
Izzy's
Lavu Support Options
Frequently Asked Questions About Lavu
Common questions buyers ask before choosing Lavu.
Lavu is a POS Software. Lavu offers Touch Screen (Billing), Restaurant POS, Pricing Management, Ordering Automation, Customer Account Profiles and many more functionalities.
Lavu is a strong fit if: You want a simple, user-friendly iPad POS with quick setup and onboarding.; You need automated loyalty redemption to boost customer retention in real time.. Consider alternatives if: Your business requires advanced gift certificate management included in basic plans.; You depend heavily on extensive third-party integrations and marketplace extensions..
Buyers commonly note the following limitations of Lavu: Billing and cancellation process issues causing unexpected charges; Inconsistent customer service responsiveness; Limited functionality in basic package requiring extra fees.
Some top alternatives to Lavu includes SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail and Square for Restaurants.
Lavu offers Subscription, Quotation Based pricing models
The starting price of Lavu is $69/Month
Ready to try it?
Get started with Lavu
Get connected with the team for a personalised demo.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].