Laserfiche Reviews in June 2026: User Ratings, Pros & Cons

It can turn any user into a professional

PROS & CONS What are the best aspects of this product? It uses a single logic for all Laserfiche products. It is awesome how its programs allow you to do pretty much anything. All of it is very user-friendly and easy to use. It also offers great support for beginners who don't have much experience in software. It is very convenient how you can reach their support team at any given moment. To top it off, what they give you is quality and you can really understand it despite inexperience. ...

Laserfiche Forms

What do you like best? Extremely user friendly. Very, very functional. What do you dislike? There's nothing I dislike - I guess if anything making Forms more functional with more workflow capabilities. What problems are you solving with the product? What benefits have you realized? Time Off/Overtime requests. Records requests. I have about 13 live. Benefits are less paper and quicker turnaround times.

Laserfiche is a comprehensive system and offers excellent value for money.

What do you like best? Laserfiche is straightforward to implement and easy to learn and use. What do you dislike? The lack of native full integration with Outlook is an issue that is currently only available with a third party add-on. Recommendations to others considering the product: Definitely consider a subscription of Laserfiche Rio which includes the full features of Forms (workflow) the Laserfiche Connector, Records Management and Web Client. What problems are you ...

Fantastic Software and Community

What do you like best? The business process and workflow side of the suite. What do you dislike? It can be a tad expensive and I wish there were a home version. In addition, the Administrative documentation is not as flushed out as it should be. What problems are you solving with the product? What benefits have you realized? Automating manual processes that save users time. Automatically updating databases with information submitted by customers.

Automating paper processes couldn't be easier!

What do you like best? Some of the best features in Laserfiche is the ability to see forms as they go through a business process, who has been assigned tasks in instances and who will be responsible for the next steps. Automatically generated email notifications and communications have helped considerably. The ability to look up and auto-populate data in the forms have also greatly improved many of our business processes. The security features and the ability to create and manage user ...

Laserfiche and moving digital

What do you like best? During this time of remote challenges, Laserfiche has become a valued asset. We are using for Online Student Registration allowing parents to continue to enroll students. We have integrated familiar forms that parents and staff recognize allowing ease of use. This process also provides instant enrollment numbers for staffing which is vital for administrators. We have also launched a number of forms for parents and patrons; Parent Input Forms, Health Inventory Form, ...

Novice user turned into a Professional user

What do you like best? There are a few things that I like about Laserfiche. One would be the common sense logic that it uses for all of Laserfiche's suite of products. It is kind of impressive that with all of the various programs under the Laserfiche umbrella, that all are very user-friendly in their own individual ways. You can do anything and everything from an automation standpoint that you need to do. The other thing is Laserfiche's extensive list of support and resources for people ...

Great for Office Organization

What do you like best? I like the ability to look up any report that's been saved by other people in my office as opposed to having to track down paper copies. What do you dislike? It is a bit complicated and not as user friendly as it could be. It takes a minute to get the hang of how it all works. What problems are you solving with the product? What benefits have you realized? We are solving the problem of depending on paper files, which is incredibly useful and convenient. ...

Laserfiche has been the best investment in software we have made

What do you like best? The ability to transform our manual and labor intensive processes into digital workflows. With each one, we gain efficiency, greater compliance and standardized practices throughout our firm. What do you dislike? It's difficult to think of a dislike. The only frustration we experienced was following implementation, the learning curve of creating forms and workflows was steep. That being said, we are small firm without dedicated IT resources and we did not have ...

Ease of use

What do you like best? Laserfiche has empowered our tiny department of two people to improve processes in records management across a variety of departments in our school district from Human Resources to Facilities/Maintenance to compliance with English language learning records/data intake. We are able to create forms unique to our processes and tailor a business process to go along with our electronic forms making data intake and processing of the form seamless. The ability to ...