Laserfiche Reviews in June 2026: User Ratings, Pros & Cons

Offers great value for what you've spent

PROS & CONS What are the best aspects of this product? It is super easy to use and has a straightforward interface. What aspects are problematic or could work better? It can't be fully integrated into Outlook without a 3rd party add-on. What specific problems in your company were solved by this product? It helped us with managing records and workflow. This made working remotely easier as it shows us the process. It also reduced the cost of training. Are you a current user of this ...

It made our tasks easier to accomplish

PROS & CONS What are the best aspects of this product? It allows us to customize forms and workflows. This made tedious work processes easier to follow. It also allows us to input what we are going to use each form for. We can also use variables from forms to automate word documents. This ensures the quality and organization of documents when we print it. What aspects are problematic or could work better? We have nothing to complain about because Laserfiche's team is great in supporting ...

Great product!

What do you like best? Automated workflows, quick access and easy to use! What do you dislike? That every user has to have a license to be able to process workflows. What problems are you solving with the product? What benefits have you realized? Paperless workflows, automating processes and making the work world easier!

constant learning

What do you like best? enjoy website updates for the city of west fargo. What do you dislike? constant training for the city of west fargo. What problems are you solving with the product? What benefits have you realized? still learning

Laserfiche review for use of Digital document storage

What do you like best? Features available make the storage and retrieval of documents easy to use. There are settings which allow city users to access documents easily and has helped to create a Centralized Filing System. What do you dislike? Not all features are available without upgrading the software which is an added expense if you have already purchased the software in the past. Recommendations to others considering the product: Soak in the training when first implemented ...

Laserfiche ideal for our institution.

What do you like best? Security, convenience, all-text indexing, and export functions are my favorite features. What do you dislike? Initial expense is the only downside. Licensing has multiple options, but once you are started it is great! What problems are you solving with the product? What benefits have you realized? We have utilized Laserfiche for many years. We saw immediate benefits and have continued to see results. One of our first milestones was a huge job involving ...

Versatile Product and Easy for Users

What do you like best? Laserfiche is a very robust system. We can modify all features to work for what our company needs. It is easy to use, and allows for exact matches items needed. What do you dislike? I have not found anything that I cannot get help with if needed. Recommendations to others considering the product: When considering Laserfiche, ensure you have every department present. Have department heads bring their biggest challenges, bring items they feel take a long ...

Laserfiche: the leader in ECM market and freeing up time for more productivity amongst staff members

What do you like best? The flexibility of the Solution and integration options available are far greater than the other solutions we considered. It has a very easy and user friendly interface, thus not a also of training required for new users to the system Mobile modules makes it extremely powerful and accessible to all users at all times. Works very well with ScannerVision for OCR and other plugins as well . The new Subscription module also makes it more accessible to customers ...

Laserfiche Business Processes

What do you like best? Laserfiche makes automation of business processes straightforward and effective. Laserfiche Forms is intuitive and easy to use. Combined with Laserfiche Workflow, you're using a powerful tool. We also use Workflow on its own and it has improved efficiency and accuracy. We use several products that are very useful, including Quick Fields and Import Agent. We recently started using Laserfiche as a public portal for citizens to find information. What do you dislike? ...

The best document repository ever

What do you like best? Laserfiche has given our company the ability to go paperless by giving the ability to upload PDF files using Forms which gets processed by the Admin. This has given the ability to reduce errors by forcing the end user to select "drop down" fields that allows a uniform metadata search for all users. It has also given the power of making changes when needed to already processed documents with ease. When vendors name changes, pages need to be added or removed, these ...