Kore.ai Reviews in June 2025: User Ratings, Pros & Cons

"Kore.AI is user friendly platform to automate customer and employee experiences"

What do you like best about Kore.AI? It's multiple features helps achieve the best user experience based on the requirements. Optimized NLP is added advantage. Kore platform is easily understandable Comapred to other competitors. What do you dislike about Kore.AI? Feasibility to download Usage & Containment reports to be improved. It is in plan to accomadate this in future releases. What problems is Kore.AI solving and how is that benefiting you? It is solving the major problems in ITSM and ...

"Easy to develop Chatbots and Developer friendly."

What do you like best about Kore.AI? Kore.ai platform easy to develop chatbots using the drag and drop tool. Using the tool quickly build, test and release the usecases into production and it's provide the metrics to improve the customer experience. What do you dislike about Kore.AI? Kore.ai don't have UI based integrations with third party applications and still need to improve on extracting FAQ's from documents. What problems is Kore.AI solving and how is that benefiting you? Kore.ai ...

"Absolute delight to use"

What do you like best about Kore.AI? User-friendly, easily accessible, and easy maintenance What do you dislike about Kore.AI? There is nothing to dislike about kore ai platform. What problems is Kore.AI solving and how is that benefiting you? Kore AI helps with IT solutions. It is beneficial as the solution for my problem is available in the bot itself

"Most Frequently Used by Me!"

What do you like best about Kore.AI? Whenever I stack some where to find the funtionality of plateform kore.ai support team is very fast responce your issue. 1) The First fall provides debugging your own chatbot to find and resolve the issues. 2) Kore.ai provide a strong community developer to solve your query and respond very fast (Most of the issue you can already find on community sites). 3) Somehow, if you have not found any resolution from those points, then you can use the ...

"Great transformation partner, great customer success team"

What do you like best about Kore.AI? Kore.AI has some pretty advanced capabilities, their methodology to solve problems is great and they are continuously improving their product. What do you dislike about Kore.AI? it takes time to get a quote from the professional services. What problems is Kore.AI solving and how is that benefiting you? we are using Kore.AI chatbots to provide a better candidate journey to our website visitors, it allows integration with multiple systems allowing a smooth UX.

"Great Product to work on"

What do you like best about Kore.AI? Everything, it is very simple to use and easy to implement . What do you dislike about Kore.AI? Nothing, overall a great product to look forward too, there is continuous improvement. What problems is Kore.AI solving and how is that benefiting you? We are using for ITSM and also for CRS.

"Great transformation partner, great customer success team"

What do you like best about Kore.AI? Kore.AI has some pretty advanced capabilities, their methodology to solve problems is great and they are continuously improving their product. What do you dislike about Kore.AI? it takes time to get a quote from the professional services. What problems is Kore.AI solving and how is that benefiting you? we are using Kore.AI chatbots to provide a better candidate journey to our website visitors, it allows integration with multiple systems allowing a smooth UX.

"Great Product to work on"

What do you like best about Kore.AI? Everything, it is very simple to use and easy to implement . What do you dislike about Kore.AI? Nothing, overall a great product to look forward too, there is continuous improvement. What problems is Kore.AI solving and how is that benefiting you? We are using for ITSM and also for CRS.

"Certification Experience"

What do you like best about Kore.AI? The NLP engine and its features. THe drag and drop feature is also good. What do you dislike about Kore.AI? The testing of the bot needs to be more accurate. What problems is Kore.AI solving and how is that benefiting you? Kore AI is solving chatbot development problems with no code method. I am from a QA background and don't know how to code. So it is beneficial for me.

"AI driven Human Bots"

What do you like best about Kore.AI? Bots can be tweaked as per the demand of languages. It has pre-built solutions like HR ASSIST, IT ASSIST and lot many more assistants to streamline the process. What do you dislike about Kore.AI? Nothing, i guess the costing gets unaffordable for the Indian clients. That way its expensive but I guess worth it. What problems is Kore.AI solving and how is that benefiting you? Its coming with AI driven voice solutions and bots are very interactive and it ...