Kore.ai Reviews in May 2025: User Ratings, Pros & Cons

"Kore.ai is one of the best bot development platform. ML, NL results are acurate."

What do you like best about Kore.AI? Kore.ai is one of the best bot development platform. ML, NL results are acurate.even non technical people can build chat bot What do you dislike about Kore.AI? Sometimes chat bot won't work as expected. They need to work on quality while deploying new features What problems is Kore.AI solving and how is that benefiting you? It helps for me to find out near by office spaces search implementation in my org

"Best for other tool"

What do you like best about Kore.AI? Automation using AI, NPL, KG, and in the Future, kore.ai is the best part of providing a solution. What do you dislike about Kore.AI? only Javascript part is there and not much document on that one What problems is Kore.AI solving and how is that benefiting you? The best answer for customers and help in the healthcare and food industry

"Good experience"

What do you like best about Kore.AI? Platform capability to handle complex logic and NLP traning to accuracy What do you dislike about Kore.AI? Nothing specific . But the course should also contain info regarding platform Knowlege What problems is Kore.AI solving and how is that benefiting you? Making user friendly chatbots

"it's a good tool for beginners specially to create virtual assistants, but it's UI create problem"

What do you like best about Kore.AI? It is support multilingual and good handling of NLP ambiguity What do you dislike about Kore.AI? Its UI is not suitable for developers needs more customization and supports only javascript as a script; python should be there What problems is Kore.AI solving and how is that benefiting you? developers easily can share the bot during development and after prototype is ready without deploying the bot.

"it's a good tool for beginners specially to create virtual assistants, but it's UI create problem"

What do you like best about Kore.AI? It is support multilingual and good handling of NLP ambiguity What do you dislike about Kore.AI? Its UI is not suitable for developers needs more customization and supports only javascript as a script; python should be there What problems is Kore.AI solving and how is that benefiting you? developers easily can share the bot during development and after prototype is ready without deploying the bot.

"Great leading Conversational AI Platform"

What do you like best about Kore.AI? Kore.ai is leading the Conversation AI area, and it's still giving users free knowledge to gain. I was very excited to learn this platform at an advanced level to apply in my future projects, and so I did. And Jayanthi is such a great mentor, and she even helped me with my queries regarding a topic with video and documents after completing my basic and advanced training. In short, Kore.ai is a great platform and will be growing and rising for many more ...

"User Friendly low-code/no-code platform"

What do you like best about Kore.AI? Intuitive UI where it has the basic necessary features easily understandable and yet has more complex features for fine tuning. This way, it caters to simple and complex bot use-cases. What do you dislike about Kore.AI? Some pages take time to load and due to various pods on-premise that host the platform, bot behaves unpredictably sometimes - if say FAQ pod is down. Frustrating sometimes as the issue will keep you up and you don't know the root cause ...

"Kore.AI is user friendly platform to automate customer and employee experiences"

What do you like best about Kore.AI? It's multiple features helps achieve the best user experience based on the requirements. Optimized NLP is added advantage. Kore platform is easily understandable Comapred to other competitors. What do you dislike about Kore.AI? Feasibility to download Usage & Containment reports to be improved. It is in plan to accomadate this in future releases. What problems is Kore.AI solving and how is that benefiting you? It is solving the major problems in ITSM and ...

"Easy to develop Chatbots and Developer friendly."

What do you like best about Kore.AI? Kore.ai platform easy to develop chatbots using the drag and drop tool. Using the tool quickly build, test and release the usecases into production and it's provide the metrics to improve the customer experience. What do you dislike about Kore.AI? Kore.ai don't have UI based integrations with third party applications and still need to improve on extracting FAQ's from documents. What problems is Kore.AI solving and how is that benefiting you? Kore.ai ...

"Extraordinary"

What do you like best about Kore.AI? This offer various features in its xo platform, and its have a powerful ML engine which gets trained very quickly and gives optimal performance in behavior and gives great experience What do you dislike about Kore.AI? Nothing is there; it offers intense intents identification and gives exact results. We have more than 10k ml utterances trained to the bot none of them failed any time What problems is Kore.AI solving and how is that benefiting you? bot ...