Kore.ai Reviews in July 2026: User Ratings, Pros & Cons

"New Technology, very likely to learn"

What do you like best about Kore.AI? Approach to create chat bot and interactions between different chat bots What do you dislike about Kore.AI? Not Applicable. Everything is good so far. What problems is Kore.AI solving and how is that benefiting you? Virtual Assistant is better than regular Website

"KoreAI training"

What do you like best about Kore.AI? 1. Flexibility in the NLP configuration. 2. Integration with external systems. 3. Master bot concept and translation. 4. Even business can develop the conversations What do you dislike about Kore.AI? 1. Configuration and deep integration, if we have hardcoded by mistake, it will take extensive maintenance. Looking forward to Auto-generated response feature. What problems is Kore.AI solving and how is that benefiting you? NLP is the great where Kore.AI ...

"Good NextGen Customer service Experience"

What do you like best about Kore.AI? Instant response Good Autosuggestion of questions Autosuggestion of solutions What do you dislike about Kore.AI? Requires more well researched, articulative large language models input should be given to chatbot What problems is Kore.AI solving and how is that benefiting you? customer experience, time saving,

"Kore.AI: All-In-One AI-Enabled Business Productivity Solution for Boosting Business Productivity"

What do you like best about Kore.AI? 1) Kore.AI's platform is a game-changer for businesses seeking to streamline operations and improve customer engagement. Its AI-powered solutions are highly customizable, intuitive, and supported by robust analytics, making it an essential tool for any business looking to boost productivity and gain a competitive edge. 2) As a data scientist, I have working experience on many chatbot builder framework, I appreciate Kore.AI's platform for its powerful AI ...

"Great Product and good hands-on training"

What do you like best about Kore.AI? Chat Bot with a lot of options and Preferences to Train bot and Easy to build right from scratch What do you dislike about Kore.AI? Options to add tiles and CSS. no other know issues What problems is Kore.AI solving and how is that benefiting you? The low code user interface for faster training of the bot

"Great leading Conversational AI Platform"

What do you like best about Kore.AI? Kore.ai is leading the Conversation AI area, and it's still giving users free knowledge to gain. I was very excited to learn this platform at an advanced level to apply in my future projects, and so I did. And Jayanthi is such a great mentor, and she even helped me with my queries regarding a topic with video and documents after completing my basic and advanced training. In short, Kore.ai is a great platform and will be growing and rising for many more ...

"User Friendly low-code/no-code platform"

What do you like best about Kore.AI? Intuitive UI where it has the basic necessary features easily understandable and yet has more complex features for fine tuning. This way, it caters to simple and complex bot use-cases. What do you dislike about Kore.AI? Some pages take time to load and due to various pods on-premise that host the platform, bot behaves unpredictably sometimes - if say FAQ pod is down. Frustrating sometimes as the issue will keep you up and you don't know the root cause ...

"Great transformation partner, great customer success team"

What do you like best about Kore.AI? Kore.AI has some pretty advanced capabilities, their methodology to solve problems is great and they are continuously improving their product. What do you dislike about Kore.AI? it takes time to get a quote from the professional services. What problems is Kore.AI solving and how is that benefiting you? we are using Kore.AI chatbots to provide a better candidate journey to our website visitors, it allows integration with multiple systems allowing a smooth UX.

"Extraordinary"

What do you like best about Kore.AI? This offer various features in its xo platform, and its have a powerful ML engine which gets trained very quickly and gives optimal performance in behavior and gives great experience What do you dislike about Kore.AI? Nothing is there; it offers intense intents identification and gives exact results. We have more than 10k ml utterances trained to the bot none of them failed any time What problems is Kore.AI solving and how is that benefiting you? bot ...

"Kore.AI is user friendly platform to automate customer and employee experiences"

What do you like best about Kore.AI? It's multiple features helps achieve the best user experience based on the requirements. Optimized NLP is added advantage. Kore platform is easily understandable Comapred to other competitors. What do you dislike about Kore.AI? Feasibility to download Usage & Containment reports to be improved. It is in plan to accomadate this in future releases. What problems is Kore.AI solving and how is that benefiting you? It is solving the major problems in ITSM and ...