KnowBe4 Security Awareness Training Reviews in September 2026: User Ratings, Pros & Cons

"Fabulous tool to educate your users on cybersecurity and how to recognize malicious emails"

What do you like best about KnowBe4 Security Awareness Training? Ease of use - I set up a phishing campaign every month using random emails. The test emails prepared by knowbe4 are excellent! I send out only 4 and 5 star difficulty test emails and are users have really learned how to spot red flags in emails. They are constantly upgrading their training videos as well (super high quality videos that encourage our users to pay attention and learn!)

"Great training tool for email security"

What do you like best about KnowBe4 Security Awareness Training? Phishing and training campaigns are extremely easy to set up. Onboarding sppecialist has been very helpful. There is plenty of online help available as well. Very user friendly.

"Excellent program with amazing support!"

What do you like best about KnowBe4 Security Awareness Training? The UI is easy to navigate and understand. Simulating phishing attacks and creating educational campaigns is simple and allows a lot of customization. However, arguably the best part of KnowBe4 is the support. The help pages are incredibly detailed and cover pretty much every question topic I have had. The two times I have found a need to contact them for additional questions, they have responded quickly and made sure all ...

"Great way to train and test employees on security"

What do you like best about KnowBe4 Security Awareness Training? The numerous ways you can test and train your employees on phishing, vhishing, travel security etc.

"An Essential Training To Protect Your Assets and People"

What do you like best about KnowBe4 Security Awareness Training? We greatly appreciate the ability to send simulated phishing emails to our employees to try to catch them off-guard and use those instances as training opportunities. The platform is easy to navigate and use, and there are plenty of community-provided email templates you can use to simulate messages appearing to originate from big names - Apple, Microsoft, Chase, etc.

"Indispensable!"

What do you like best about KnowBe4 Security Awareness Training? What I like best about KnowBe4 is that is completely automates a core responsibility of mine - I just set it and forget it! I can think of no other tool I use that provides as much value for such low maintenance and cost. With AD sync, auto-recurring phish tests, and automated training enrollment, I rarely have to spend my valuable time administering KnowBe4, yet my users are constantly being kept on their toes with phish ...

"Fantastic product that just keeps on giving"

What do you like best about KnowBe4 Security Awareness Training? Awesome array and quality of training content, great additional resources like phishing campaigns, PhishER and so much more.

"KnowBe4 has made our end users into "Human Firewall's""

What do you like best about KnowBe4 Security Awareness Training? We love the simplicity of setting up phishing and security awareness campaigns. It is also very simple to set and forget training campaigns along with email reminders to end users and their managers. We also love the variety of training videos in the mod store.

"Wonderful user experience."

What do you like best about KnowBe4 Security Awareness Training? I like the ability to setup training campaigns for multiple months, and to add follow up training for clickers.

"Improves User Awareness, and Friendly Customer Service"

What do you like best about KnowBe4 Security Awareness Training? The absolute best is the security we get from knowing our users are rigorously tested, and the numbers show that they have ALL improved on their awareness of fraudulent emails.