KnowBe4 Security Awareness Training Reviews in September 2026: User Ratings, Pros & Cons

"ROI is through the roof."

What do you like best about KnowBe4 Security Awareness Training? As a small agency, with a small IT staff, we simply don't have the free cycles to create the materials KnowBe4 provides for us. They look great, speak to very relevant subject matter, and save us so much time. They have a very professional staff and incredible service, always reaching out to see if they can help.

"Very happy customer"

What do you like best about KnowBe4 Security Awareness Training? Provides me with all of the tools that I need to manage my user training program including learning platform, content, testing and metrics.

"Knowbe4"

What do you like best about KnowBe4 Security Awareness Training? Creating and monitoring phishing campaigns is a quite simple with Knowbe4's UI. If anyone clicks on the phishing campaign e-mail they can be added directly to a training campaign. The training courses offered up give you a bit of variety and different time length options, they also happen to be decently entertaining.

"Without it, you are just prone to failure."

What do you like best about KnowBe4 Security Awareness Training? The immense content of phishing, smishing, vishing, and training will give you the opportunity to make every co-worker a Human Firewall. The videos section alone will give you the opportunity to teach in a way that every single person should grasp the material. With games, web-like series, and the GREAT Kevin Mitnick to give experienced training; this is a great platform.

"Excellent Content/Training Material"

What do you like best about KnowBe4 Security Awareness Training? The training material is fantastic. So many corporate training programs just cover enough material to protect the company legally. KnowBe4 focuses on training individuals to protect themselves, and the company they work, for by giving many (many!) real world examples to help understand the how, what, where, and why of security. Training material, itself, is pointless unless it sinks in. The structure and variety of training ...

"Powerful and effective tools"

What do you like best about KnowBe4 Security Awareness Training? Setting up the phishing tests was a breeze. I have them recurring so we get decent, current metrics on how our staff are doing.

"Why doesn't every company use this?"

What do you like best about KnowBe4 Security Awareness Training? The training provided by KnowBe4 keeps our employees on their toes, always vigilant to avoid making our company the successful target of a social engineering or business e-mail compromise breach. They're also more careful about physical security of the office to ensure that customer's data isn't at risk in the real world too.

"Long-term KnowBe4 Customer"

What do you like best about KnowBe4 Security Awareness Training? Their phishing test setup is by far the best we have seen. We test our employees monthly and there is a tremendous amount of templates available and the templates are updated regularly. I feel the phishing campaigns are critical to our security. Our employees have become so much more diligent in reviewing their emails before acting upon an email.

"Small Company's New IS Training"

What do you like best about KnowBe4 Security Awareness Training? KnowBe4's team is extremely helpful and always available to answer my questions and help with any issue I may have. I like how the system can compare our company to our industry average and provides ever changing data and reports

"Fantastic product/program and team"

What do you like best about KnowBe4 Security Awareness Training? This product and training program is already having a significant impact at my organization. The KnowBe4 team is really dedicated to your success.