KnowBe4 Security Awareness Training Review: Is It The Right Security Awareness Training Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPR
SOC 2
HIPAA
ISO 27001Starts from $17 / Year
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
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What is KnowBe4 Security Awareness Training?
Protect your organization with KnowBe4 Security Awareness Training, a comprehensive platform that features modern training methods such as mock attacks, interactive web-based sessions, and more. With the largest library of interactive videos, modules, and games, the software also offers thousands of community phishing templates that can be customized to meet your company's specific needs. Additionally, users can access personal timelines and receive detailed reports on the organization's security status, along with access to various necessary components in one place. Other notable features include random attack delivery, reliable tech support, advanced reporting, and new risk scoring. Keep your business secure and resilient with KnowBe4 Security Awareness Training.
Pricing
Starts from $17 / Year
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAAISO 27001SSO & MFA supported
Data residency:🇺🇸
KnowBe4 Security Awareness Training Software Demo
KnowBe4 Security Awareness Training was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider KnowBe4 Security Awareness Training
- Use cases
- Cybersecurity training programs, Compliance and regulatory training, Employee phishing simulation and awareness
- Team types
- IT security teams, HR and compliance officers
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose KnowBe4 Security Awareness Training
Broad range of engaging training modules and interactive content
Seamless integration with identity management systems
Regular content updates addressing evolving cybersecurity threats
Is KnowBe4 Security Awareness Training right for you?
Best for comprehensive, customizable cybersecurity awareness training programs.
Choose KnowBe4 Security Awareness Training if
- You need a large library of interactive, engaging security training content.
- Your organization requires customizable phishing simulations tailored to specific needs.
- You have IT or security teams to manage a flexible, configurable platform.
Consider alternatives if
- You want a simple, out-of-the-box solution with minimal setup or customization.
- Your team is small without dedicated IT or security resources for platform management.
What buyers should know before shortlisting KnowBe4 Security Awareness Training
KnowBe4 Security Awareness Training works best for organizations with 50+ employees where security training is a formal compliance requirement. The platform's strength is breadth: phishing simulations, video modules, and policy training can be assigned to different user groups on different schedules.
Before shortlisting, verify that your learning management system (LMS) or HR platform can connect via SCORM, API, or single sign-on—KnowBe4 supports these, but setup requires IT involvement. Check whether your organization needs real-time reporting on training completion and phishing click rates; KnowBe4 provides both, but dashboards require admin access to interpret.
Key limitations to assess: training modules are templated and not customizable to your specific policies or industry jargon. If you need to add your company's incident response procedures or compliance frameworks into the training content itself, you'll need to use KnowBe4's template library and supplement with external materials.
Phishing simulations run on KnowBe4's schedule (typically monthly), not on-demand—if you need to test after a security incident or policy change, you cannot trigger a simulation immediately. Pricing scales with headcount and module selection; confirm whether your budget covers annual licensing for all employees or just a pilot group, as adding users mid-year increases costs.
In a demo, ask to see the admin dashboard for a 500-person organization, not a small test account. Request a walkthrough of how training assignments work across departments and how reporting integrates with your existing compliance tracking.
Confirm whether your IT team can handle SCORM integration or whether you'll need KnowBe4 professional services (which adds cost). Test the phishing simulation interface from an end-user perspective to ensure it matches your organization's email client and doesn't trigger false positives in your email security tools.
KnowBe4 Security Awareness Training pros and cons
- KnowBe4 Security Awareness Training pros
Broad range of engaging training modules and interactive content
Seamless integration with identity management systems
Regular content updates addressing evolving cybersecurity threats
- KnowBe4 Security Awareness Training cons
Feature richness and customization can overwhelm new users without support
Limited apps and connectors in the marketplace restrict advanced functionality
Ready to try it?
Get started with KnowBe4 Security Awareness Training
Connect with the team for a personalised demo.
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Compare KnowBe4 Security Awareness Training side-by-side with top Security Awareness Training Software alternatives.
What is the pricing of KnowBe4 Security Awareness Training?
KnowBe4 Security Awareness Training Pricing Plans
Silver
$17
/Year
25-50 Seats
Unlimited Phishing Security Tests
Automated Security Awareness Program (ASAP)
Security ‘Hints & Tips’
Training Access Level I
Show more +
Gold
$20.75
/Year
25-50 Seats
Unlimited Phishing Security Tests
Automated Security Awareness Program (ASAP)
Security ‘Hints & Tips’
Training Access Level I
Show more +
Platinum
$24.50
/Year
25-50 Seats
Unlimited Phishing Security Tests
Automated Security Awareness Program (ASAP)
Security ‘Hints & Tips’
Training Access Level I
Show more +
Diamond
$29.50
/Year
25-50 Seats
Unlimited Phishing Security Tests
Automated Security Awareness Program (ASAP)
Security ‘Hints & Tips’
Training Access Level I
Show more +
Weighing your options?
Not sure if KnowBe4 Security Awareness Training fits your budget?
KnowBe4 Security Awareness Training reviews and ratings
Buyer sentiment
Overall, buyers praise KnowBe4 for its engaging, effective, and regularly updated security awareness training content, though some find the platform complex initially.
What buyers like
- Engaging and varied training content
- Integration with identity management
- Regular content updates
Common complaints
- Complexity for new users
- Limited marketplace integrations
Are you using KnowBe4 Security Awareness Training?
What users are saying
BS
bala s
02/21/24
"Training to the point"
What do you like best about KnowBe4 Security Awareness Training? Training is not boring, so keep the audience engaged. What do you dislike about ...
Read more
AU
Anonymous User
02/19/24
"Fantastic training source"
What do you like best about KnowBe4 Security Awareness Training? Simple and easy to set up, great customer service. Training modules put a bit of fun ...
Read more
JM
Jim M
02/15/24
"Leading edge phishing simulation platform"
What do you like best about KnowBe4 Security Awareness Training? Knowbe4 is constantly providing new and in the wild phishing templates.
PR
Paul R
02/15/24
"How to make your employees aware of social engineering attacks"
What do you like best about KnowBe4 Security Awareness Training? KnowBe4 has a broad number of training modules, documentation and supporting ...
Read more
ED
Evan D
02/15/24
"Great education and testing tool to various learning types and experience"
What do you like best about KnowBe4 Security Awareness Training? A vast library of topics are available. Various forms of media, like videos are games ...
Read more
KJ
Kim J
02/15/24
"KnowBe4 is a game changer for educating folks on phishing/security"
What do you like best about KnowBe4 Security Awareness Training? KnowBe4 is great. Great customer service, great reps, always new content
- See if KnowBe4 Security Awareness Training fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of KnowBe4 Security Awareness Training?
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KnowBe4 Security Awareness Training security and data handling
Key compliance certifications and security features for IT and security teams evaluating KnowBe4 Security Awareness Training.
Certifications
Security features
Developer & data
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Frequently Asked Questions About KnowBe4 Security Awareness Training
Common questions buyers ask before choosing KnowBe4 Security Awareness Training.
KnowBe4 Security Awareness Training is a Security Awareness Training Software. KnowBe4 Security Awareness Training offers Dashboard, Status Tracking, Compliance Reporting and many more functionalities.
KnowBe4 Security Awareness Training is a strong fit if: You need a large library of interactive, engaging security training content.; Your organization requires customizable phishing simulations tailored to specific needs.. Consider alternatives if: You want a simple, out-of-the-box solution with minimal setup or customization.; Your team is small without dedicated IT or security resources for platform management..
Buyers commonly note the following limitations of KnowBe4 Security Awareness Training: Feature richness and customization can overwhelm new users without support; Limited apps and connectors in the marketplace restrict advanced functionality; Pricing is quotation-based, which may reduce pricing transparency.
Some top alternatives to KnowBe4 Security Awareness Training includes accessplanit, AssurX Training Management Software, Qualys VM, ThreatSign! and ThreatCop.
KnowBe4 Security Awareness Training offers Quotation Based pricing model
The starting price of KnowBe4 Security Awareness Training is $17/Year
Ready to try it?
Get started with KnowBe4 Security Awareness Training
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].