9.5
Spot Score
Klaviyo Reviews in June 2026: User Ratings, Pros & Cons
Effortless automation for successful marketing.
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Klaviyo offers custom pricing plan
Klaviyo Reviews & Ratings
Spotsaas Editor’s POV
Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more
Klaviyo pros and cons
Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.
Smooth onboarding experience, making platform transitions and initial setups effortless for users, including businesses with limited tech resources.
Easy-to-use interface with user-friendly features, making it accessible even for non-technical users.
Powerful email and SMS automation capabilities that enhance marketing efforts with personalized workflows and detailed audience segmentation.
Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.
Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.
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Showing 261-270 out of 708
C
customer
05/22/22
Really good experience with them
Really good experience with them. Super helpful over email. Their online real-time support can be a tiny bit slow but otherwise great experience.
EH
Emma Haas
05/22/22
They were very helpful
They were very helpful. I was trying to add a new analytic (which I didn’t do correctly at all) and they were very patient and helped me through it all until it was working.
C
Chuck
05/22/22
Great support staff and product
At klaviyo's request, I'm writing this review based on a very positive help desk interaction. My my email lists were not loading new subscribers. Nerkesa resolved the issue very efficiently and with great character. Aside from this experience, klaviyo is a great software package for the price.
MS
Melissa S
05/22/22
"Klaviyo is a marketing must-have!"
What do you like best about Klaviyo? It's easy for us to create flows and see how each email/text impacts our profit. What do you dislike about Klaviyo?
B
Bellina
05/18/22
Quick and to the point
Klaviyo support answered my query quickly, with clear explantaion and easy to follow instructions on how to resolve the issue that had been baffling me.
AM
Alma M
05/16/22
"Great platform to grow your business"
What do you like best about Klaviyo? Using Klaviyo gives your company and your customers value. It's easy to use for email, SMS and pop-ups. I like that you don't need to be an expert to use it.
BL
Bartłomiej Lis
05/15/22
Quick and on point solution for my issue
Date of experience: May 16, 2022
CM
Carme Marín Ciurana
05/12/22
Great support!!
Date of experience: May 13, 2022
K
Kat
05/12/22
Great support response
Timely response to our query and also well explained which helped us understand the full context of our issue.
TB
Tom B
05/12/22
Klaviyo makes amazing things possible
Klaviyo makes amazing things possible - and easy. Like automating email and tailoring message content, and segenting audiences using behaviour and purchase data. Even a luddite like me can do it!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].