Kindful Reviews in June 2026: User Ratings, Pros & Cons

Excellent product and service!

Kindful's customer support is one of their greatest features! We also love that Kindful is responsive to customer needs/suggestions and works to constantly improve in order to better meet customer needs. This is the first CRM we have used, and it has been an excellent experience. Our only real disappointment has been the peer-to-peer fundraising option. Otherwise, we have been very satisfied!

Intuitive system that has many hooks…

Intuitive system that has many hooks into other platforms included in the pricing Tech support is FAST, professional and comprehensive!

Loving our new Kindful system overall

Loving our new Kindful system overall. I hope that in the future you allow us to upload our own acknowledgement letters to simplify the stewardship process. The templates are not as easy to use as I'd hoped. Otherwise I am pleased.

I have been very happy with Kindful…

I have been very happy with Kindful thus far and have referred to a few other orgs. I especially appreciate the ease of use, simplicity of data, and synchronization with other apps. The biggest pain point is in the manual tracking of pledges fulfilled through automatic recurring gifts. Pledges are such a big part of non-profit work, manual tracking is just not sustainable.

Great resource

Great resource! Easy to use and great at tracking different campaigns for fundraising efforts.

Kindful makes creating fundraising…

Kindful makes creating fundraising campaigns so easy! I can track donors and contact them and track the success of the campaign with a few clicks. The interface is very user-friendly and I love that I can customize the look of every campaign to achieve the precise look I am going for.

Overall we love Kindful

Overall we love Kindful. Migration was not painful and it is simple to use. Yes, there are some tweaks and small things here and there that could definitely be better...but all things we can work around.

Kindful is easy to use

Kindful is easy to use, the staff are extraordinarily helpful, and they are constantly working to make the platform even better!

Great donor tracking system

Kindful has been a great donor tracking system for our organization. We manage multiple funds of donations and it has been easy to keep everything organized and track where the money has been donated and who has given it.

Kindful Review

Kindful does a terrific job of providing a thorough database that is easy to navigate.