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Kindful - New SaaS Software

Kindful Reviews in November 2026: User Ratings, Pros & Cons

Empowering nonprofits to reach their fundraising goals.

4.39

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Starts from $100 / Month

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Kindful Reviews & Ratings

4.39

Very Good

Based on 409 ratings & 450 reviews

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Rating Distribution

Excellent

(279)

Very Good

(137)

Good

(22)

Poor

(6)

Terrible

(6)

Kindful pros and cons

  • Reviewers consistently praise the responsive, knowledgeable customer support team that resolves issues quickly via chat or email.

  • The platform is described as simple, intuitive, and easy to use, with a clean uncluttered design.

  • The dashboard gives a clear high-level overview of recent transactions and giving, with a handy search bar for donor records.

  • Nonprofits value the customizable donor fields, custom views, and reporting tools tailored to their needs.

  • Several reviewers note Kindful works best for nonprofits and may feel limited for other organization types.

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Showing 321-330 out of 450

E

Emily

07/10/19

4 out of 5

Excellent product and service!

Kindful's customer support is one of their greatest features! We also love that Kindful is responsive to customer needs/suggestions and works to constantly improve in order to better meet customer needs. This is the first CRM we have used, and it has been an excellent experience. Our only real disappointment has been the peer-to-peer fundraising option. Otherwise, we have been very satisfied!

ML

Michael L

07/10/19

5 out of 5

Intuitive system that has many hooks…

Intuitive system that has many hooks into other platforms included in the pricing Tech support is FAST, professional and comprehensive!

S

Stacey

07/10/19

4 out of 5

Loving our new Kindful system overall

Loving our new Kindful system overall. I hope that in the future you allow us to upload our own acknowledgement letters to simplify the stewardship process. The templates are not as easy to use as I'd hoped. Otherwise I am pleased.

M

Matthew

07/10/19

4 out of 5

I have been very happy with Kindful…

I have been very happy with Kindful thus far and have referred to a few other orgs. I especially appreciate the ease of use, simplicity of data, and synchronization with other apps. The biggest pain point is in the manual tracking of pledges fulfilled through automatic recurring gifts. Pledges are such a big part of non-profit work, manual tracking is just not sustainable.

MB

Melody Brown

07/10/19

5 out of 5

Great resource

Great resource! Easy to use and great at tracking different campaigns for fundraising efforts.

L

Lyndsey

07/10/19

5 out of 5

Kindful makes creating fundraising…

Kindful makes creating fundraising campaigns so easy! I can track donors and contact them and track the success of the campaign with a few clicks. The interface is very user-friendly and I love that I can customize the look of every campaign to achieve the precise look I am going for.

D

Dustin

07/10/19

5 out of 5

Overall we love Kindful

Overall we love Kindful. Migration was not painful and it is simple to use. Yes, there are some tweaks and small things here and there that could definitely be better...but all things we can work around.

H

Heather

07/10/19

5 out of 5

Kindful is easy to use

Kindful is easy to use, the staff are extraordinarily helpful, and they are constantly working to make the platform even better!

S

Staci

07/10/19

5 out of 5

Great donor tracking system

Kindful has been a great donor tracking system for our organization. We manage multiple funds of donations and it has been easy to keep everything organized and track where the money has been donated and who has given it.

W

Wes

07/10/19

5 out of 5

Kindful Review

Kindful does a terrific job of providing a thorough database that is easy to navigate.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].