Kindful Reviews in June 2026: User Ratings, Pros & Cons

"Highly useful donor management tool"

What do you like best? The search feature within this data base and the report extraction tool allows you to manipulate information in hundreds of different ways. You can look up basically any piece of information you've entered in whatever context you need it in. Its a great feature once you learn how to use it properly.

"User-friendly Design and Great Customer Service"

What do you like best? Kindful is simple to use and well suited for small nonprofit organizations. If I ever run into trouble or have an issue, their customer service staff is highly responsive, skilled, and friendly.

"A great donor management tool for small and mid-size nonprofits"

What do you like best? Kindful is very easy to use, pretty intuitive and with great customer support and help files. It has a lot of nice features, including a well-built crowdfunding tool, and good analytics. The addition of wealth data (basic tools or the upgrade) is very helpful as well.

"Smooth transition - better data control"

What do you like best? Multiple ways of seeking information give a wider range of proper data.

"Cost effective CRM tool for nonprofits"

What do you like best? Kindful is an affordable way to track donors and gifts. It is fairly easy to use.

"Great fro non-profits, room for improvement "

What do you like best? I love that contact information is in one place and is easily searchable. This service has allowed our organization to have a pulse on giving and donors. Overall, it has made managing the giving process efficient and easy.

"The Very Best in Responsive Service"

What do you like best? The Kindful team is very easy to get ahold of and responds quickly to any questions.

"Good system, very good support, easy to learn and pull data"

What do you like best? I find the donor and transaction data very easy to navigate, and I've been very pleased with the responsiveness of the support team.

"Kindful is Easy to Use, has descent features, and continues to improve"

What do you like best? Kindful has allowed us to easily track and keep our donors in one place. The application allows for easy integration with some great tools such as mailchimp and zapier. Reporting is one of the most powerful features if you do not have a solid CRM.

"Comprehensive Program"

What do you like best? Kindful makes it easy to keep track of donor info and makes it all easily accessible. It's all fairly straight forward and user friendly which makes it a good platform for everyone on our team. We can integrate QuickBooks as well which helps out accounting team.