Khoros Marketing Reviews in June 2025: User Ratings, Pros & Cons

"Khoros Marketing Review"

What do you like best about Khoros Social Media Management? I like how simple the calendar format is and the inbound is easy to navigate. What do you dislike about Khoros Social Media Management? I dislike that you have to publish from the mobile app on certain things. What problems is Khoros Social Media Management solving and how is that benefiting you? The calendar makes it very easy to schedule out everything ahead of time.

"Khoros Gave Us the Ability to Scale our Marketing Strategy"

What do you like best about Khoros Social Media Management? Unlike similar products we have explored, I can tell that Khoros was built by professionals who understand marketing strategies beyond social media. They have omnichannel integration and scalability as top priorities in their product roadmaps. With over 200 social media accounts and 40,000+ incoming conversations per month, the ability to share content and escalate issues efficiently amongst remote teams is extremely important; ...

"Khoros Marketing gives you the chance to deliver all sort of reports"

What do you like best about Khoros Social Media Management? You have a dashboard for each product or social network already created that you can use in order to customize what you need to deliver as a report. What do you dislike about Khoros Social Media Management? I have nothing wrong to say about those dashboards because you can customize them as you wish. You just need to understand the platform in order to create what you need. What problems is Khoros Social Media Management solving ...

"Great For Content"

What do you like best about Khoros Social Media Management? It really acts as a one-stop-shop for everything you would need in terms of content. It's fantastic for helping find your target audience and storing data. We love the calendar feature and it has an easy approval process for content. What do you dislike about Khoros Social Media Management? Not all features are totally user friendly. I would also be better if it was able to post across all social media platforms, especially when ...

"All the data"

What do you like best about Khoros Social Media Management? The platform is pretty easy to navigate and has multiple features for marketing professionals, such as content scheduling and data analytics, all in one place so there is no need for multiple services. What do you dislike about Khoros Social Media Management? I'm not sure that this is a bad thing but the learning curve is a little longer than some other platforms, but it could be due to the amount of information to learn. What ...

"Khoros User"

What do you like best about Khoros Social Media Management? Support that was available for the enterprise. What do you dislike about Khoros Social Media Management? Analytics was lagged, difficult to create reports. What problems is Khoros Social Media Management solving and how is that benefiting you? Great community capabilities, easy for multiple users to be on the platform.

"Khoros Marketing"

What do you like best about Khoros Social Media Management? It is very helpful tool when utilizing social media at any company. It is a great way to interact with customers as well as pull various types of data. What do you dislike about Khoros Social Media Management? I wish the data you pull looked a little more simplified. It can be a lot of information to try to sort through. What problems is Khoros Social Media Management solving and how is that benefiting you? It is allowing us a way ...

"Great in some areas, not great in others"

What do you like best about Khoros Social Media Management? - A very straightforward design and UX. - Decent analytics capabilities. - Labeling to segment reporting of different social posts. - Campaign Plans were a nice addition. What do you dislike about Khoros Social Media Management? - Support structure following their acquisition by Lithium - The "Atlas" platform as a whole - Customer service quality and level of turnover - Missing out on some of the newest social media ...

"Great Scheduling Platform, Bad Customer Service"

What do you like best about Khoros Social Media Management? Can easily manage and filter multiple social accounts; can publish to Instagram; great customer service; offers insights What do you dislike about Khoros Social Media Management? App and webpage can be buggy; doesn't publish several Instagram formats (carousels, IGTV, stories); customer service isn't proactive when there are errors with the app and can be slow to respond; customer service doesn't prioritize making updates when ...

"Gets the job done, but clunky and confusing"

What do you like best about Khoros Social Media Management? I enjoy the ability to save my most commonly used responses and quickly employ them when need be. Labels are nice as well, but figuring out how to input new ones and organize them took me so long. What do you dislike about Khoros Social Media Management? I dislike the interface and the user flow in general. Things are not located where someone would think they'd be and settings are all over the place. Automatic posting is hit or ...