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9.8

Spot Score

KeepTruckin - Fleet Management Software

KeepTruckin Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Motive

Efficiency, growth, and profitability, all in one platform.

4.1

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This Product has been Migrated to Motive

KeepTruckin Reviews & Ratings

4.1

Very Good

Based on 853 reviews

Rating Distribution

Excellent

(697)

Very Good

(49)

Good

(17)

Poor

(14)

Terible

(76)

Expert's Review

Motive has garnered strong praise from users over the past year, with its standout features making it a valuable asset for fleet management. Users appreciate the real-time tracking capabilities that provide live views of driver and truck conditions, enhancing safety and efficiency. The AI tools, like following distance alerts, have proved instrumental in ...Read more

KeepTruckin pros and cons

  • Simplifies fleet management with features like real-time tracking, route optimization, and detailed vehicle diagnostics.

  • Users appreciate the user-friendly interface and ease of navigation for both drivers and operators.

  • Motive provides quick and reliable customer support, especially for safety and compliance issues.

  • Offers a wide variety of tools for efficient fleet management, including AI coaching for improving safety.

  • Some users find that certain features are buried and hard to access for drivers.

  • Occasional signal loss in remote areas leading to potential system disconnection issues.

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Showing 581-590 out of 853

DR

Dexter Robinson

10/25/21

4 out of 5

I like KeepTruckin products

I like KeepTruckin products. It hasn’t let me down yet.

R

Robert

10/25/21

3 out of 5

Our last two devices were not available…

Our last two devices were not available until 2-3 weeks after ordered. We were charged right away and no compensation was returned even though we were charged immediately. Our "rep" said he would like into it after I asked multiple times and never got back to us. Support is typically excepetional at helping with issues but I would've like compensation for a service we were already charged yet devices were not available.

V

Victor

10/25/21

4 out of 5

Great work keep trucking team

Great work keep trucking team. The wait times and call back duration can be excessive at times but I know I’m not the only client. I’m satisfied overall with my experience so far with KeepTruckin

E

Emmett

10/25/21

2 out of 5

The matter was not resolved with…

The matter was not resolved with connecting the gateway, I have reached to my rep two weeks in a row, and still no resolve.

L

Lanita

10/25/21

1 out of 5

Very disappointed that I have to keep…

Very disappointed that I have to keep calling back and have yet had my issue resolved. I've had a manager state he was going to call me back, that was last week. I have still not heard from a manager! I won't recommend you to anyone. Thinking about cancelling my services and going to Samsara, where I know I can get the proper customer service my company deserves.

N

Nkosinami

10/25/21

5 out of 5

Thanks for the app very great

Thanks for the app very great

J

James

10/25/21

5 out of 5

Excellent service

Excellent service. The tech support team is always a pleasure to work with.

PT

Pathway Transport

10/25/21

5 out of 5

Sometimes the goin is slow

Sometimes the goin is slow, howeverOne you received the unit back it was quick in returning the replacement unit. Now my question for you is why would the unit not be responsive at the same time the subscription was bound for renewal? Put in other word's is it programed to stop working before the subscription expires?

OM

OVALLES/JOSEPH M

10/25/21

5 out of 5

Great service 👏 👍 excellent respond…

Great service 👏 👍 excellent respond on time,always.

C

C.Robinson

10/25/21

5 out of 5

Great service

Great service! The staffs are always helpful. Keeptruckin have a great system when it comes to service and customers service.