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8.2

Spot Score

Keeping - Help Desk Software

Keeping Reviews in June 2026: User Ratings, Pros & Cons

Efficiently manage and resolve customer issues with Keeping.

4.5

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Keeping Reviews & Ratings

4.5

Very Good

Based on 1 ratings & 41 reviews

Rating Distribution

Excellent

(24)

Very Good

(16)

Good

(1)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Keeping is a powerful help desk application tailored for service provider organizations, offering extensive ticket management and reporting features. Its ability to track interactions and generate reports makes it ideal for larger teams.Read more

Keeping pros and cons

  • Ticket assignment capabilities

  • Historical data tracking

  • Reporting features

  • Polls for stakeholder feedback

  • Complex setup process

  • Limited user interface design

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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