JustCall Reviews in May 2025: User Ratings, Pros & Cons

Easy to use !

PROS & CONS What are the best aspects of this product? easy to use for admins and overall good exeperice for agents using it too. The set up is fast and friendly for anyone with little experience. What aspects are problematic or could work better? The app is not always working right and there is room for improvement in better speed in the click to call and other tools. Are you a current user of this product? Yes

Fast Support and Good Call Quality

PROS & CONS What are the best aspects of this product? Support is fast, usually get a response within a few minutes at any time of day. They got our numbers ported from Aircall quickly, when their competitor Cloudtalk wasted a month and wouldn't port our numbers. Call quality is great, voicemails get sent to email and price is very cheap compared to Aircall and others. I thought maybe call quality and support would be bad due to how low their pricing is, but actually both are better than ...

Sales Teams need this!

PROS & CONS What are the best aspects of this product? What I like about most about JustCall is that it's constantly improving its services! They have great tech support. The app is extremely useful. I love that I can call using my computer. Integrations with other apps that I use makes it more usable. What aspects are problematic or could work better? I like it! I just encountered a few issues with my Bluetooth headset and I'm not sure if that's on the software or if it's just my ...

Smooth process

PROS & CONS What are the best aspects of this product? Able to direct calls to mobile phones & pick up the phone from anywhere & the option to keep it under "Hibernation" at minimal cost without losing the number. What aspects are problematic or could work better? Billing could be pushed to email as a reminder that there has been a charge & user interface can be improved, such as easily finding the phone availability scheduling & automated messaging ability. Are you a current user of ...

Every company needs JustCall

PROS & CONS What are the best aspects of this product? JustCall improved our company's communication significantly because of its autodialer! Their tech support works closely with us to resolve issues and update us about new features and if there are improvements in the app's functions! What aspects are problematic or could work better? I think they need to improve on the MMS side. What specific problems in your company were solved by this product? It streamlined all our sales calls ...

Compliment for Aakanksha

PROS & CONS What are the best aspects of this product? I would like to give a great feedback about Aakanksha, an agent who helped me a lot. I was impressed how friendly and thorough she was. She answered all my questions and found the solution for everything. This is the best agent I've ever talked to and very very satisfied with her support! What aspects are problematic or could work better? I would like to give a great feedback about Aakanksha, an agent who helped me a lot. I was ...

Brilliant customer service from Suraj

PROS & CONS What are the best aspects of this product? The call quality is awesome, I love that it keeps track of previous conversations as well. Customer support is the highlight though. In the past I've tried dealing with the support teams at Skype and Zoom Phone and it's a disaster. It was so refreshing to talk to Suraj in the JustTalk support team. He went above and beyond what a typical support agent would do, and I walked away from the call thinking 'wow, what an awesome guy.' If ...

Incredible Customer Support and Program

PROS & CONS What are the best aspects of this product? The functionality of the program and the ease of the product. What aspects are problematic or could work better? The predictive dialing - just the delays with that. What features/services would you like to see in future versions of this product? Everything seems to be good so far! What specific problems in your company were solved by this product? Anything I had questions about, the team was more than willing to help me out. I ...

Best calling service among remote team members, provides super easy integration to all of your CRMs

PROS & CONS What are the best aspects of this product? Best support, great UI easy to use, super easy calling and awesome reporting on calls dialled and stats per teammate, JustCall us great What aspects are problematic or could work better? I believe everything seems perfect for now! What features/services would you like to see in future versions of this product? To pull scheduled calls What specific problems in your company were solved by this product? Calling with remote team ...

Compliment for Aakanksha

PROS & CONS What are the best aspects of this product? I would like to give a great feedback about Aakanksha, an agent who helped me a lot. I was impressed how friendly and thorough she was. She answered all my questions and found the solution for everything. This is the best agent I've ever talked to and very very satisfied with her support! What aspects are problematic or could work better? I would like to give a great feedback about Aakanksha, an agent who helped me a lot. I was ...