JustCall Reviews in June 2026: User Ratings, Pros & Cons

Great Features and best customer support!

What do you like best? Easy to Setup, No new hardware Required, Call Recording, Unlimited Calling Plans! The support team is the best! The response is always fast and the team does their best. Very easy to use in general, nice design, a lot of useful functions, and you see how they improve day by day. Easy to find and add a new phone number anytime. A lot of customizations, so you can set up your line the way it suits you best. What do you dislike? All good, when we started using it, ...

Innovative product and great support

What do you like best? The web app is extremely easy to use and integrated nicely with our CRM, Pipedrive. My sales team picked it up immediately. The cost is very reasonable too. What do you dislike? The documentation for the API had a few typos and mistakes, but the JC support team corrected them quickly when we pointed them out. What business problems are you solving with the product? What benefits have you realized? JC enabled us to easily track our outbound phone calls and tie them ...

JustCall - Awesome Sales Phone System with Integrations

What do you like best? I love how tight the platform integrates with PipeDrive and my other sales and marketing technology. What do you dislike? I somewhat dislike the user interface and the fact that as a user of ArchLinux I had to build my own package to get the desktop app to work on my system. Recommendations to others considering the product Give this sales calling & phone center platform a try. What business problems are you solving with the product? What benefits have you ...

Priceless flexibility and uncharted customer service.

What do you like best? Their service stands out for me because they have allowed it to work with what I need. Their mentality is that every bit of feedback is just as valuable no matter how small the business; JustCall has literally shaped part of its product based on my feedback and that of others. In other words, JustCall is great because their business model is truly derived from a growth mindset. In my mind, there is no greater value than 'flexibility' in a communication service. What ...

Great integration with Intercom

What do you like best? The calls are seamlessly lodged in Intercom available for everyone's review What do you dislike? The same blade that makes it great. So you have to create the contact inside of Justcall. I think the system ties up using the contact email and phone number and that is how it is figuring out which Intercom record it lodges the call on. This would be better if the integration is done in one sitting. Although I dislike this, I can't deny it still saves up a lot of ...

Great VoIP App

What do you like best? SaaS VoIP application. Support team at JustCall is more than willing to listen to client needs and do everything possible to implement feature requests. It keeps getting better and better on a daily basis. What do you dislike? With any new service, there is bound to be some bugs/issues. However, the team at JustCall reacts swiftly to correct them. Recommendations to others considering the product These guys are the real deal. This application will be mainstream ...

Excellent Customer Service!

What do you like best? Love being able to email the team and get a response within minutes! Loving the call quality so far! All of my questions and needs have been answered with this company! What do you dislike? Nothing so far! : Everything seems great! Recommendations to others considering the product Just switch! It'll be a great decision! What business problems are you solving with the product? What benefits have you realized? I was using Kixie previously and always had calls ...