JustCall Reviews in May 2025: User Ratings, Pros & Cons

Accessible anywhere

PROS & CONS What are the best aspects of this product? JustCall's user interface is amazing. It's intuitive and strategically designed. Their tech support team is also highly commendable because they are always able to resolve issues right away. What aspects are problematic or could work better? There are bugs in the program but as I mentioned, customer care is always there to resolve it. What specific problems in your company were solved by this product? This app has been helpful ...

Good integration

PROS & CONS What are the best aspects of this product? JustCall also integrates perfectly with Zoho. It can record conversations. It can keep records in a customer card. It's also accessible through mobile. They also have the best and the most dedicated customer support staff who will go for miles just to make sure that you get the best service. What aspects are problematic or could work better? No issues here! What specific problems in your company were solved by this product? We now ...

Best choice for managing calls!

PROS & CONS What are the best aspects of this product? I love the call logs and its integration with Hubspot. The support team is always there to help as well! I love how convenient it is to reach out to them. What aspects are problematic or could work better? There is no integration with CINC which is a software that our company has long been using. What specific problems in your company were solved by this product? It's been helpful to me in managing admission calls, as well as ...

Get connected to your global clients

PROS & CONS What are the best aspects of this product? JustCall solves the problem of not having an international phone number. You can easily set up one through this program on your mobile phone. I also love the integration with Hubspot which is really helpful in tracking activities. What aspects are problematic or could work better? I like it so much. What specific problems in your company were solved by this product? We now have an international number that can be easily contacted ...

JustCall has been exactly what we were looking for!

What do you like best? The system is easy to use with many features that help our business needs. Customer support has been very helpful and there when we need assistance. What do you dislike? Nothing at the moment, the service has been to par with our business needs. What business problems are you solving with the product? What benefits have you realized? We use JustCall for our telephone support needs. It has been important to have a tool that is integrated with our current tools ...

Great for starting out- easy to integrate and use

What do you like best? JustCall is fairly simple and I can forward all calls that come in to my work cellphone. Being able to answer calls that are routed through our main number is handy for when I am on the go. You don't pay for inbound calls, only outbound so it saves on costs some that way. I have JustCall integrated with Pipedrive and it keeps record of all of the phonecalls, voicemails, and records them for records. You can upload your own voicemails, hold messages, and use a ...

Perfect phone system solution with great features and amazing support

What do you like best? Call quality is really good unlike other VoIP providers. Support is world-class. I think their pricing is also what we like - it delivers way more value than what they are currently charging.  What do you dislike? Zapier integration has no actions. But they gave us an alternate so problem solved.  Recommendations to others considering the product You can trust this guys. They have a great support team so nothing to worry about. We had a complex call ...

I canceled the service, and they kept charging me, then refused a refund.

What do you like best? When it was working, it was easy to use. What do you dislike? Very Buggy and never worked right, was not able to get it past the testing stage. Recommendations to others considering the product BE VERY CAREFUL. I took the trial to get started, and bought a bunch of minutes. The software was almost impossible to use, and after repeated attempts to resolve the issue we were unsuccessful in using. The dialer was very buggy and it often would just not work. It would ...

Easy to learn and teach new users

What do you like best? Low price so by in from the upper level was easy. What do you dislike? Poor call quality and slow response rate to tickets What business problems are you solving with the product? What benefits have you realized? Having a local number helps prospecting new clients.

Great quality software for phone calls for sales teams

What do you like best? Lots of features. Call recording is fantastic. Competitively priced. What do you dislike? Didn't have any specific problems with the software. What business problems are you solving with the product? What benefits have you realized? A remote sales team being able to make and receive phone calls and also track and record calls.