JumpCloud Reviews in June 2026: User Ratings, Pros & Cons

I've been using JumpCloud for over a year and it's great

What do you like best? Simplicity. It's very simple to start using to manage our G Suite and Office 365 accounts, as well as laptop and server account management. Having the ability to add a user to a group of servers, have that user's account be automatically created and their SSH keys pushed with a few clicks saves me a ton of time. What do you dislike? We have a significant portion of our infrastructure in AWS and one thing that bothers me is that there's currently no support ...

JumpCloud Platform

What do you like best? The implementation and ongoing maintenance of the platform is very simple. What do you dislike? Currently there are no issues I have found while using the platform Recommendations to others considering the product: A simple to use and easy to implement solution to companies that have not implemented active directory. What problems are you solving with the product? What benefits have you realized? Password management, implementation of an ...

Finally Mac and Windows working cloud identity management

What do you like best? The fact that you can manage systems, manage users in one place, connect to azure AD and connect to Gsuite. Wide variety of SSO support. What do you dislike? Some SSO integrations are still missing, i would also add more options for endpoint policies. the policies are the most important thing for CISO's looking for a good identity management to replace GPO. Recommendations to others considering the product: Dont think too much, its working and its ...

A couple years in on using Jumpcloud

What do you like best? user/system management is incredibly simple. granting/revoking permissions is a quick and easy. What do you dislike? I wish there was some sense of integration with group policy on windows Recommendations to others considering the product: If the lack of group policy on windows isn't an issue, this is a whole lot easier to set up than an active directory instance. What problems are you solving with the product? What benefits have you realized? ...

Excellent SSO solution with native desktop client support!

What do you like best? JumpCloud allows us to deploy SSO while integrating with Google Apps and deploy a native desktop client without having to utilize Active Directory. What do you dislike? The Windows desktop client can be difficult to deploy if an existing nomenclature is not observed and SSO integrations can continue to be improved. Recommendations to others considering the product: The ability to deploy a desktop client sets JumpCloud apart from others in this space. ...

Fantastic product for a modern workforce

What do you like best? The ability to be able to manage, control and provision machines/users remotely from anywhere in the world. What do you dislike? No mobile app for quickly provisioning/blocking users or updating permissions and the poor user experience from iOS tablet devices as the website isn’t overly responsive to differing screen sizes. Recommendations to others considering the product: Definitely worth giving it a try. The dual platform support (Windows & Mac) is ...

Easy to use and very light weight

What do you like best? The fact that it is cloud based and does not require any hardware on premises to maintain. What do you dislike? The lack of local application to set and reset passwords What problems are you solving with the product? What benefits have you realized? Central authentication and the ability to set password requirements and account lockouts