Journey Reviews in May 2025: User Ratings, Pros & Cons

"Journey rocks!"

What do you like best about Journey? It's clean usability and high-quality UX. What do you dislike about Journey? Nothing :) Journey has been amazing for is since we started using it two years ago. What problems is Journey solving and how is that benefiting you? Problem: packaging all of the content and steps needed into one page UI.

"A great story telling, sales, customer onboarding tool. Versatility of Journey is exceptional!"

What do you like best about Journey? The ability to create and show content in a storytelling format is an exception. Also, the versatility of the tool is one of the main USPs. You can onboard customers, and use it in sales and also training! What do you dislike about Journey? As its a young product there are bound to be some technical difficulties but the team at Journey is so helpful and fixes them as soon as possible. Additionally, it would be great to get actionable data from the ...

"Journey is a gamechanger"

What do you like best about Journey? Journey makes it easy to onboard, train & disseminate info. The platform is simple to set up, add and link in content and then share. Using it with our partners, they can easily access the content on a laptop or phone, and I can see how the partners are engaging with the content on the Journey dashboard. As need for content changes, I can quickly update the content to ensure partners are always accessing relevant updated content. What do you dislike ...

"A beautiful platform for engaging your customers, prospects, investors, and team"

What do you like best about Journey? The concept is so simple, and so incredibly powerful. Taking our potential investors through our story exactly the way we want has been game-changing. I really love how the team has added features like insights so that you can see exactly how engaged a potential investor/customer/team member is in different parts of your Journey. What do you dislike about Journey? I really can't think of anything here. I like it all. What problems is Journey solving and ...

"Journey is a nice collaboration tool when dealing with multiple stakeholders"

What do you like best about Journey? tracking when someone opens and views pages What do you dislike about Journey? the difficulty is educating people where to go What problems is Journey solving and how is that benefiting you? communication and not having to look for documents in an email thread

"Journey, the single-source-of-truth"

What do you like best about Journey? - Powerful tooling for cold outreach to curate a comprehensive library of content for potential clients who may not know your brand - Fun and interactive way to run large all-hands meetings What do you dislike about Journey? I wish it was possible to update UTM macros on each piece of content with a few clicks What problems is Journey solving and how is that benefiting you? I find that Journey allows our customers to get to us better, faster

"Early journey user that is obsessed with the product"

What do you like best about Journey? ease of setup and delighting my customer What do you dislike about Journey? there has nothing to dislike and if i ever encounter any issues, the team is very responsive and acts quickly to help. What problems is Journey solving and how is that benefiting you? helping me to easily pitch potential clients for my business and constantly track viewer insights

"Journey is perfect tool for product and sales leaders"

What do you like best about Journey? Journey's platform is very intuitive and great. Customization, shareability, and the metrics associated with viewership and engagement are very helpful. What do you dislike about Journey? There are really no downsides to using Journey as it is a step-function improvement to DocSend and any other similar competitor product. What problems is Journey solving and how is that benefiting you? Journey is streamlining collaboration and helping cross-functional ...